BlueSnap experienced a minor incident on October 21, 2026 affecting Chargebacks911 Service, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Chargebacks911 Service
Update timeline
- monitoring Oct 21, 2026, 03:27 PM UTC
The Chargebacks911 service is temporarily unavailable while their internal teams work to resolve the causative issue. They have provided a time to resolution of approximately 3 hours. Should that change, updates will be posted.
- resolved Oct 21, 2026, 06:27 PM UTC
Chargebacks911 has implemented a fix that resolved the temporary issue. They are back online and fully functional.