Ongoing since 12:13 AM UTC, affecting System Utilities.
The BlackLine team have investigated and addressed the issue. The Sandbox Self-Service Refresh in the NA3 environment should now function normally. We'll continue to monitor.
Affected components
Update timeline
- investigating Nov 04, 2026, 12:13 AM UTC
Some customers are currently experiencing issues when using Sandbox Self-Service Refresh in the NA3 environment. The BlackLine team is actively investigating the issue and working toward a resolution. We will continue to provide regular updates on this page as more information becomes available until the issue is fully resolved
- monitoring Nov 04, 2026, 01:35 AM UTC
The BlackLine team have investigated and addressed the issue. The Sandbox Self-Service Refresh in the NA3 environment should now function normally. We'll continue to monitor.
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