Blackbaud incident

Active Issue Alert – Luminate Online - #000701596

Ongoing since 05:05 PM UTC, affecting Blackbaud Luminate Online®.

investigating Nov 06, 2026, 05:05 PM UTC

Our engineers have identified an issue causing intermittent SFTP connection errors for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Started
Nov 06, 2026, 05:05 PM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
Nov 06, 2026, 05:05 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Nov 06, 2026, 05:05 PM UTC

    Our engineers have identified an issue causing intermittent SFTP connection errors for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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