Resolved after 46 minutes, affecting Blackbaud Altru®, on November 3, 2026.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Affected components
Update timeline
- investigating Nov 03, 2026, 01:50 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Nov 03, 2026, 01:59 PM UTC
We have identified an issue impacting a subset of our customers who are unable to access or login to their websites. Our engineers have successfully diagnosed the cause, and we are working to restore access to impacted sites. Please continue to reference this page for updates.
- resolved Nov 03, 2026, 02:37 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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