Blackbaud incident

Active Issue Alert – Altru - #000700586

Ongoing since 03:10 PM UTC, affecting Blackbaud Altru®.

monitoring Nov 02, 2026, 03:36 PM UTC

We are seeing improved performance following a configuration change made by our engineering team. We will monitor system performance to ensure continued stability. Please continue to reference this page for updates.

Started
Nov 02, 2026, 03:10 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
Nov 02, 2026, 03:10 PM UTC

Affected components

Blackbaud Altru®

Update timeline

  1. identified Nov 02, 2026, 03:10 PM UTC

    We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

  2. monitoring Nov 02, 2026, 03:36 PM UTC

    We are seeing improved performance following a configuration change made by our engineering team. We will monitor system performance to ensure continued stability. Please continue to reference this page for updates.

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