Blackbaud incident

Active Issue Alert – Raiser's Edge NXT - 000699655

Ongoing since 02:35 PM UTC, affecting Raiser's Edge NXT®.

monitoring Oct 27, 2026, 03:00 PM UTC

We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be around 3:00 PM ET.

Started
Oct 27, 2026, 02:35 PM UTC
Resolved
Ongoing
Duration
● 32m
Detected by Pingoru
Oct 27, 2026, 02:35 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating Oct 27, 2026, 02:35 PM UTC

    We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. monitoring Oct 27, 2026, 03:00 PM UTC

    We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be around 3:00 PM ET.

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