BitMEX Outage History

BitMEX is up right now

There were 4 BitMEX outages since February 26, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitmex.com

Minor April 15, 2026

Withdrawals held in processing state

Detected by Pingoru
Apr 15, 2026, 04:23 PM UTC
Resolved
Apr 15, 2026, 04:23 PM UTC
Duration
Affected: Deposits / Withdrawals
Timeline · 3 updates
  1. identified Apr 15, 2026, 12:48 PM UTC

    Status: Identified We have identified an issue preventing the processing of withdrawals to a completed state, and are actively working on a fix. We would like to assure you that all funds remain safe. Affected components Deposits / Withdrawals (Partial outage)

  2. identified Apr 15, 2026, 01:28 PM UTC

    Status: Identified We have cleared the backlog of withdrawals and continue to work on a permanent fix. Affected components Deposits / Withdrawals (Partial outage)

  3. resolved Apr 15, 2026, 04:23 PM UTC

    Status: Resolved The fix has been implemented and withdrawals are now flowing as expected. Affected components Deposits / Withdrawals (Operational)

Read the full incident report →

Minor March 24, 2026

Authentication Error Rates

Detected by Pingoru
Mar 24, 2026, 06:09 AM UTC
Resolved
Mar 24, 2026, 06:09 AM UTC
Duration
Affected: Identity VerificationsWebSocket APIWeb FrontendTrading EngineDeposits / WithdrawalsOptionsMobile AppREST API
Timeline · 4 updates
  1. investigating Mar 24, 2026, 05:06 AM UTC

    Status: Investigating We have detected increased error rates in our authentication service. Logins and API calls may result in errors. We are investigating and will post an update soon Affected components Identity Verifications (Degraded performance) Mobile App (Degraded performance) REST API (Degraded performance) WebSocket API (Degraded performance) Trading Engine (Degraded performance) Deposits / Withdrawals (Degraded performance) Web Frontend (Degraded performance) Options (Degraded performance)

  2. identified Mar 24, 2026, 05:44 AM UTC

    Status: Identified We have identified the issue and are implementing a fix Affected components REST API (Degraded performance) WebSocket API (Degraded performance) Trading Engine (Degraded performance) Deposits / Withdrawals (Degraded performance) Web Frontend (Degraded performance) Options (Degraded performance) Identity Verifications (Degraded performance) Mobile App (Degraded performance)

  3. monitoring Mar 24, 2026, 05:48 AM UTC

    Status: Monitoring We have pushed a fix and have observed error rates returning to normal. We will continue to monitor Affected components Mobile App (Operational) REST API (Operational) WebSocket API (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) Web Frontend (Operational) Options (Operational) Identity Verifications (Operational)

  4. resolved Mar 24, 2026, 06:09 AM UTC

    Status: Resolved This issue is now resolved Affected components Identity Verifications (Operational) Mobile App (Operational) REST API (Operational) WebSocket API (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) Web Frontend (Operational) Options (Operational)

Read the full incident report →

Minor February 26, 2026

Email delivery issue for some users with Outlook-hosted email providers

Detected by Pingoru
Feb 26, 2026, 01:57 AM UTC
Resolved
Feb 26, 2026, 01:57 AM UTC
Duration
Affected: E-mails & Notifications delivery
Timeline · 2 updates
  1. investigating Feb 24, 2026, 10:24 AM UTC

    Status: Investigating We have identified an issue that is preventing some users with Outlook-hosted email providers from receiving verification, withdrawal and deposit emails. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact Affected components E-mails & Notifications delivery (Operational)

  2. resolved Feb 26, 2026, 01:57 AM UTC

    Status: Resolved This incident has been resolved. Affected components E-mails & Notifications delivery (Operational)

Read the full incident report →

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