BitMEX Outage History

BitMEX is up right now

BitMEX had 7 outages in the last 2 years — averaging 0.3 incidents per month.

There were 7 BitMEX outages since February 26, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bitmex.com

Minor June 16, 2026

Incorrect Account Information in UI

Detected by Pingoru
Jun 16, 2026, 07:31 AM UTC
Resolved
Jun 16, 2026, 07:31 AM UTC
Duration
—
Affected: Web FrontendMobile AppREST API
Timeline · 3 updates
  1. monitoring Jun 13, 2026, 07:16 AM UTC

    Status: Monitoring All systems operating normally - we are continuing to monitor Affected components Mobile App (Operational) REST API (Operational) Web Frontend (Operational)

  2. monitoring Jun 13, 2026, 07:36 AM UTC

    Status: Monitoring We have identified an issue where some users would have seen incorrect information or balances reflected in their account UI. • Fund Security: Please rest assured that all user funds are completely safe and secure. This is strictly a frontend display issue. • Fix deployed: Our engineering team has identified the root cause and restored the correct UI data. Affected components Web Frontend (Degraded performance) Mobile App (Degraded performance) REST API (Degraded performance)

  3. resolved Jun 16, 2026, 07:31 AM UTC

    Status: Resolved The incident is now resolved Affected components Web Frontend (Operational) Mobile App (Operational) REST API (Operational)

Read the full incident report →

Minor May 14, 2026

Cloudflare bypass connection issues

Detected by Pingoru
May 14, 2026, 12:18 PM UTC
Resolved
May 14, 2026, 12:18 PM UTC
Duration
—
Affected: WebSocket APIREST API
Timeline · 3 updates
  1. investigating May 14, 2026, 09:28 AM UTC

    Status: Investigating We are currently experiencing issues with connections via Cloudflare Bypass. We are investigating and will update when the cause of the issue has been identified. Standard connections are unaffected. Affected components Cloudflare (Tokyo, Japan) (Degraded performance) REST API (Degraded performance) WebSocket API (Degraded performance)

  2. monitoring May 14, 2026, 09:34 AM UTC

    Status: Monitoring We have identified the issue with Cloudflare Bypass connections and have addressed the issue. We will continue to monitor these connections. Affected components Cloudflare (Tokyo, Japan) (Degraded performance) REST API (Degraded performance) WebSocket API (Degraded performance)

  3. resolved May 15, 2026, 04:38 PM UTC

    Status: Resolved Connections were restored on 14May. Monitoring complete Affected components Cloudflare (Tokyo, Japan) (Operational) REST API (Operational) WebSocket API (Operational)

Read the full incident report →

Minor May 12, 2026

Website unavailable in certain regions

Detected by Pingoru
May 12, 2026, 07:39 AM UTC
Resolved
May 12, 2026, 07:39 AM UTC
Duration
—
Affected: E-mails & Notifications deliveryCustomer SupportIdentity VerificationsWebSocket APIWeb FrontendTrading EngineDeposits / WithdrawalsOptionsMobile AppREST API
Timeline · 2 updates
  1. identified May 12, 2026, 07:30 AM UTC

    Status: Identified Users in certain regions are unable to access the platform due to an issue with our CDN configuration. Affected components Mobile App (Operational) REST API (Partial outage) WebSocket API (Partial outage) Trading Engine (Operational) Deposits / Withdrawals (Operational) Web Frontend (Partial outage) Options (Operational) E-mails & Notifications delivery (Operational) Cloudflare (Tokyo, Japan) (Operational) Options (Operational) REST API (Operational) Identity Verifications (Operational) Web Frontend (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) WebSocket API (Operational) Customer Support (Operational)

  2. resolved May 12, 2026, 07:39 AM UTC

    Status: Resolved The issue has been resolved, all systems are operating normally Affected components REST API (Operational) REST API (Operational) E-mails & Notifications delivery (Operational) Web Frontend (Operational) Identity Verifications (Operational) Mobile App (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) Web Frontend (Operational) Customer Support (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) Options (Operational) WebSocket API (Operational) Cloudflare (Tokyo, Japan) (Operational) WebSocket API (Operational) Options (Operational)

Read the full incident report →

Minor April 15, 2026

Withdrawals held in processing state

Detected by Pingoru
Apr 15, 2026, 04:23 PM UTC
Resolved
Apr 15, 2026, 04:23 PM UTC
Duration
—
Affected: Deposits / Withdrawals
Timeline · 3 updates
  1. identified Apr 15, 2026, 12:48 PM UTC

    Status: Identified We have identified an issue preventing the processing of withdrawals to a completed state, and are actively working on a fix. We would like to assure you that all funds remain safe. Affected components Deposits / Withdrawals (Partial outage)

  2. identified Apr 15, 2026, 01:28 PM UTC

    Status: Identified We have cleared the backlog of withdrawals and continue to work on a permanent fix. Affected components Deposits / Withdrawals (Partial outage)

  3. resolved Apr 15, 2026, 04:23 PM UTC

    Status: Resolved The fix has been implemented and withdrawals are now flowing as expected. Affected components Deposits / Withdrawals (Operational)

Read the full incident report →

Minor March 24, 2026

Authentication Error Rates

Detected by Pingoru
Mar 24, 2026, 06:09 AM UTC
Resolved
Mar 24, 2026, 06:09 AM UTC
Duration
—
Affected: Identity VerificationsWebSocket APIWeb FrontendTrading EngineDeposits / WithdrawalsOptionsMobile AppREST API
Timeline · 4 updates
  1. investigating Mar 24, 2026, 05:06 AM UTC

    Status: Investigating We have detected increased error rates in our authentication service. Logins and API calls may result in errors. We are investigating and will post an update soon Affected components Identity Verifications (Degraded performance) Mobile App (Degraded performance) REST API (Degraded performance) WebSocket API (Degraded performance) Trading Engine (Degraded performance) Deposits / Withdrawals (Degraded performance) Web Frontend (Degraded performance) Options (Degraded performance)

  2. identified Mar 24, 2026, 05:44 AM UTC

    Status: Identified We have identified the issue and are implementing a fix Affected components REST API (Degraded performance) WebSocket API (Degraded performance) Trading Engine (Degraded performance) Deposits / Withdrawals (Degraded performance) Web Frontend (Degraded performance) Options (Degraded performance) Identity Verifications (Degraded performance) Mobile App (Degraded performance)

  3. monitoring Mar 24, 2026, 05:48 AM UTC

    Status: Monitoring We have pushed a fix and have observed error rates returning to normal. We will continue to monitor Affected components Mobile App (Operational) REST API (Operational) WebSocket API (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) Web Frontend (Operational) Options (Operational) Identity Verifications (Operational)

  4. resolved Mar 24, 2026, 06:09 AM UTC

    Status: Resolved This issue is now resolved Affected components Identity Verifications (Operational) Mobile App (Operational) REST API (Operational) WebSocket API (Operational) Trading Engine (Operational) Deposits / Withdrawals (Operational) Web Frontend (Operational) Options (Operational)

Read the full incident report →

Minor February 26, 2026

Email delivery issue for some users with Outlook-hosted email providers

Detected by Pingoru
Feb 26, 2026, 01:57 AM UTC
Resolved
Feb 26, 2026, 01:57 AM UTC
Duration
—
Affected: E-mails & Notifications delivery
Timeline · 2 updates
  1. investigating Feb 24, 2026, 10:24 AM UTC

    Status: Investigating We have identified an issue that is preventing some users with Outlook-hosted email providers from receiving verification, withdrawal and deposit emails. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact Affected components E-mails & Notifications delivery (Operational)

  2. resolved Feb 26, 2026, 01:57 AM UTC

    Status: Resolved This incident has been resolved. Affected components E-mails & Notifications delivery (Operational)

Read the full incident report →