BitMEX Outage History
BitMEX is up right nowPingoru has recorded 8 incidents for BitMEX: 8 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 4 of 720 (1%) |
| May 2026 | 2 | 3 of 744 (0%) |
| June 2026 | 1 | 73 of 720 (10%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 50 (0%) |
Incidents, newest first
Minor July 13, 2026 Delayed Withdrawals 44m Deposits / Withdrawals
Started Jul 13, 2026, 02:08 PM UTC· resolved Jul 13, 2026, 02:52 PM UTC
- investigating Jul 13, 2026, 02:08 PM UTC
We are investigating an issue causing a delay to withdrawals. Deposits are currently unaffected. We ensure users that funds are safe, and withdrawals will be processed as soon as the issue is identified and resolved. If you have any further questions please reach out to customer support.
- identified Jul 13, 2026, 02:17 PM UTC
We have identified the issue and are working on a fix.
- monitoring Jul 13, 2026, 02:49 PM UTC
We have implemented a fix and are processing withdrawals. We apologise for any inconvenience caused.
- resolved Jul 13, 2026, 02:52 PM UTC
The withdrawal backlog has been cleared and systems are operating as expected.
Minor June 13, 2026 Incorrect Account Information in UI 3d Web Frontend, Mobile App, REST API
Started Jun 13, 2026, 06:56 AM UTC· resolved Jun 16, 2026, 07:31 AM UTC
- monitoring Jun 13, 2026, 06:56 AM UTC
We have identified an issue where some users would have seen incorrect information or balances reflected in their account UI. • Fund Security: Please rest assured that all user funds are completely safe and secure. This is strictly a frontend display issue. • Fix deployed: Our engineering team has identified the root cause and restored the correct UI data.
- monitoring Jun 13, 2026, 07:16 AM UTC
All systems operating normally - we are continuing to monitor
- resolved Jun 16, 2026, 07:31 AM UTC
The incident is now resolved
Minor May 14, 2026 Cloudflare bypass connection issues 2h 49m WebSocket API, REST API
Started May 14, 2026, 09:28 AM UTC· resolved May 14, 2026, 12:18 PM UTC
- investigating May 14, 2026, 09:28 AM UTC
We are currently experiencing issues with connections via Cloudflare Bypass. We are investigating and will update when the cause of the issue has been identified. Standard connections are unaffected.
- monitoring May 14, 2026, 09:34 AM UTC
We have identified the issue with Cloudflare Bypass connections and have addressed the issue. We will continue to monitor these connections.
- resolved May 14, 2026, 12:18 PM UTC
Connections are restored. Monitoring complete
Minor May 12, 2026 Website unavailable in certain regions 9m Miscellaneous (E-mails & Notifications delivery), Miscellaneous (Customer Support), Identity Verifications, Deposits / Withdrawals and 7 more
Started May 12, 2026, 07:30 AM UTC· resolved May 12, 2026, 07:39 AM UTC
- identified May 12, 2026, 07:30 AM UTC
Users in certain regions are unable to access the platform due to an issue with our CDN configuration.
- resolved May 12, 2026, 07:39 AM UTC
The issue has been resolved, all systems are operating normally
Minor April 15, 2026 Withdrawals held in processing state 3h 34m Deposits / Withdrawals, Deposits / Withdrawals
Started Apr 15, 2026, 12:48 PM UTC· resolved Apr 15, 2026, 04:23 PM UTC
- identified Apr 15, 2026, 12:48 PM UTC
We have identified an issue preventing the processing of withdrawals to a completed state, and are actively working on a fix. We would like to assure you that all funds remain safe.
- identified Apr 15, 2026, 01:28 PM UTC
We have cleared the backlog of withdrawals and continue to work on a permanent fix.
- resolved Apr 15, 2026, 04:23 PM UTC
The fix has been implemented and withdrawals are now flowing as expected.
Minor March 28, 2026 Testnet Websocket Instability 27m Miscellaneous (E-mails & Notifications delivery), Miscellaneous (Customer Support), Identity Verifications, WebSocket API and 6 more
Started Mar 28, 2026, 11:58 AM UTC· resolved Mar 28, 2026, 12:25 PM UTC
- investigating Mar 28, 2026, 11:58 AM UTC
We are observing increased error rates for the websocket in Testnet
- resolved Mar 28, 2026, 12:25 PM UTC
The issue is now resolved
Minor March 24, 2026 Authentication Error Rates 1h 3m Identity Verifications, WebSocket API, Web Frontend, Trading Engine and 4 more
Started Mar 24, 2026, 05:06 AM UTC· resolved Mar 24, 2026, 06:09 AM UTC
- investigating Mar 24, 2026, 05:06 AM UTC
We have detected increased error rates in our authentication service. Logins and API calls may result in errors. We are investigating and will post an update soon
- identified Mar 24, 2026, 05:44 AM UTC
We have identified the issue and are implementing a fix
- monitoring Mar 24, 2026, 05:48 AM UTC
We have pushed a fix and have observed error rates returning to normal. We will continue to monitor
- resolved Mar 24, 2026, 06:09 AM UTC
This issue is now resolved
Minor February 24, 2026 Email delivery issue for some users with Outlook-hosted email providers 1d 15h Miscellaneous (E-mails & Notifications delivery)
Started Feb 24, 2026, 10:24 AM UTC· resolved Feb 26, 2026, 01:57 AM UTC
- investigating Feb 24, 2026, 10:24 AM UTC
We have identified an issue that is preventing some users with Outlook-hosted email providers from receiving verification, withdrawal and deposit emails. We are working on implementing a fix and will publish updates as necessary. We remind our customers that all funds are safe and we apologise for any inconvenience. If you have any additional questions, please contact Support here: https://www.bitmex.com/contact
- resolved Feb 26, 2026, 01:57 AM UTC
This incident has been resolved.