BitMEX incident

Cloudflare bypass connection issues

Minor Resolved View vendor source →

BitMEX experienced a minor incident on May 14, 2026 affecting WebSocket API and REST API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 12:18 PM UTC
Resolved
May 14, 2026, 12:18 PM UTC
Duration
Detected by Pingoru
May 14, 2026, 12:18 PM UTC

Affected components

WebSocket APIREST API

Update timeline

  1. investigating May 14, 2026, 09:28 AM UTC

    Status: Investigating We are currently experiencing issues with connections via Cloudflare Bypass. We are investigating and will update when the cause of the issue has been identified. Standard connections are unaffected. Affected components Cloudflare (Tokyo, Japan) (Degraded performance) REST API (Degraded performance) WebSocket API (Degraded performance)

  2. monitoring May 14, 2026, 09:34 AM UTC

    Status: Monitoring We have identified the issue with Cloudflare Bypass connections and have addressed the issue. We will continue to monitor these connections. Affected components Cloudflare (Tokyo, Japan) (Degraded performance) REST API (Degraded performance) WebSocket API (Degraded performance)

  3. resolved May 15, 2026, 04:38 PM UTC

    Status: Resolved Connections were restored on 14May. Monitoring complete Affected components Cloudflare (Tokyo, Japan) (Operational) REST API (Operational) WebSocket API (Operational)