BitMEX incident

Withdrawals held in processing state

Minor Resolved View vendor source →
Started
Apr 15, 2026, 04:23 PM UTC
Resolved
Apr 15, 2026, 04:23 PM UTC
Duration
—
Detected by Pingoru
Apr 15, 2026, 04:23 PM UTC

Affected components

Deposits / Withdrawals

Update timeline

  1. identified Apr 15, 2026, 12:48 PM UTC

    Status: Identified We have identified an issue preventing the processing of withdrawals to a completed state, and are actively working on a fix. We would like to assure you that all funds remain safe. Affected components Deposits / Withdrawals (Partial outage)

  2. identified Apr 15, 2026, 01:28 PM UTC

    Status: Identified We have cleared the backlog of withdrawals and continue to work on a permanent fix. Affected components Deposits / Withdrawals (Partial outage)

  3. resolved Apr 15, 2026, 04:23 PM UTC

    Status: Resolved The fix has been implemented and withdrawals are now flowing as expected. Affected components Deposits / Withdrawals (Operational)

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