BitMEX experienced a minor incident on April 15, 2026 affecting Deposits / Withdrawals, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Deposits / Withdrawals
Update timeline
- identified Apr 15, 2026, 12:48 PM UTC
Status: Identified We have identified an issue preventing the processing of withdrawals to a completed state, and are actively working on a fix. We would like to assure you that all funds remain safe. Affected components Deposits / Withdrawals (Partial outage)
- identified Apr 15, 2026, 01:28 PM UTC
Status: Identified We have cleared the backlog of withdrawals and continue to work on a permanent fix. Affected components Deposits / Withdrawals (Partial outage)
- resolved Apr 15, 2026, 04:23 PM UTC
Status: Resolved The fix has been implemented and withdrawals are now flowing as expected. Affected components Deposits / Withdrawals (Operational)