BitMEX experienced a minor incident on June 16, 2026 affecting Web Frontend and Mobile App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 13, 2026, 07:16 AM UTC
Status: Monitoring All systems operating normally - we are continuing to monitor Affected components Mobile App (Operational) REST API (Operational) Web Frontend (Operational)
- monitoring Jun 13, 2026, 07:36 AM UTC
Status: Monitoring We have identified an issue where some users would have seen incorrect information or balances reflected in their account UI. • Fund Security: Please rest assured that all user funds are completely safe and secure. This is strictly a frontend display issue. • Fix deployed: Our engineering team has identified the root cause and restored the correct UI data. Affected components Web Frontend (Degraded performance) Mobile App (Degraded performance) REST API (Degraded performance)
- resolved Jun 16, 2026, 07:31 AM UTC
Status: Resolved The incident is now resolved Affected components Web Frontend (Operational) Mobile App (Operational) REST API (Operational)