BitMEX experienced a minor incident on July 13, 2026 affecting Deposits / Withdrawals, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 02:08 PM UTC
Status: Investigating We are investigating an issue causing a delay to withdrawals. Deposits are currently unaffected. We ensure users that funds are safe, and withdrawals will be processed as soon as the issue is identified and resolved. If you have any further questions please reach out to customer support. Affected components Deposits / Withdrawals (Partial outage)
- identified Jul 13, 2026, 02:17 PM UTC
Status: Identified We have identified the issue and are working on a fix. Affected components Deposits / Withdrawals (Partial outage)
- monitoring Jul 13, 2026, 02:49 PM UTC
Status: Monitoring We have implemented a fix and are processing withdrawals. We apologise for any inconvenience caused. Affected components Deposits / Withdrawals (Partial outage)
- resolved Jul 13, 2026, 02:52 PM UTC
Status: Resolved The withdrawal backlog has been cleared and systems are operating as expected. Affected components Deposits / Withdrawals (Operational)