Billpocket incident

Intermitencia Card Processor Billpocket (MX) - BANCOPPEL

Notice Resolved View vendor source →

Billpocket experienced a notice incident on May 15, 2026, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 02:03 AM UTC
Resolved
May 15, 2026, 02:33 AM UTC
Duration
29m
Detected by Pingoru
May 15, 2026, 02:03 AM UTC

Update timeline

  1. monitoring May 15, 2026, 02:03 AM UTC

    Se evidencia un incremento de rechazos para el emisor BANCOPPEL por el causal “Reserved for private use or Unable to authorize.” El procesador ha comentado que se tiene un evento de rechazos, ya está en atención del emisor. Se mantiene en monitoreo

  2. resolved May 15, 2026, 02:33 AM UTC

    Se evidencia estabilidad para el emisor BANCOPPEL acorde al histórico. Por lo que de nuestro lado se da por finalizado el incidente, se mantiene en monitoreo