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Official status page: https://status.billpocket.com · Polled every 5 minutes · 32 components tracked

Real-time Billpocket status, recent outages, and incident history — pulled directly from Billpocket's official status page at https://status.billpocket.com every 5 minutes. Pingoru tracks 32 Billpocket services and has captured 22 incidents in the last 90 days (99.47% uptime). Get email, Slack, Discord, or webhook alerts the moment Billpocket reports a new incident — free for 5 monitors, no credit card.

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Billpocket uptime 99.47% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Tasa elevadad de declinaciones asociadas al banco emisor EDENRED
    Resolved 1h 10m
    Started Apr 27, 2026, 02:43 PM UTC · Resolved Apr 27, 2026, 03:54 PM UTC
    Autorización (Hefesto)Procesador de Autorizaciones (PROSA)
    3 updates · show timeline
    • investigating · Apr 27, 2026, 02:43 PM UTC

      Se evidencia un incremento de rechazos con el emisor por el causal 91. Se ha reportado el caso a PROSA para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • monitoring · Apr 27, 2026, 02:55 PM UTC

      Se ha mantenido en monitoreo y se empieza a observar una disminución de los rechazos por código 91. PROSA informa que la entidad está presentando un evento, por lo cual ya ha sido reportado a la misma para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • resolved · Apr 27, 2026, 03:54 PM UTC

      Se ha mantenido en monitoreo y se confirma estabilidad a nivel transaccional para el emisor y los rechazos por el causal Code 91 han dejado de evidenciarse. PROSA confirma que a partir de las 08:48 hrs ven normalizado el servicio. Adicionalmente los monitores relacionados a la intermitencia se encuentran estables, razón por la cual se procede con el cierre del presente caso.

    Latest: Se ha mantenido en monitoreo y se confirma estabilidad a nivel transaccional para el emisor y los rechazos por el causal Code 91 han dejado de evidenciarse. PROSA confirma que a pa…

  2. Intermitencia Card Processor Billpocket (MX) - EDENRED
    Resolved 14h 36m
    Started Apr 26, 2026, 03:31 AM UTC · Resolved Apr 26, 2026, 06:08 PM UTC
    3 updates · show timeline
    • monitoring · Apr 26, 2026, 03:31 AM UTC

      Se evidencia un incremento de rechazos con el emisor por el causal “Disconection Rates (ISO Code 91”. El procesador ha comentado que se está llevando a cabo una actividad. Estamos en espera de que nos informo cuando finalicen.. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • monitoring · Apr 26, 2026, 02:20 PM UTC

      Se ha mantenido en monitoreo y sé válida estabilidad en el flujo transaccional en general. El procesador nos indica que el emisor aún continúa realizando trabajos de recuperación. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • resolved · Apr 26, 2026, 06:08 PM UTC

      Se ha mantenido en monitoreo y sé válida estabilidad en el flujo transaccional. El procesador nos indica que se ha normalizado el servicio con emisor Edenred. Por lo que damos por cerrado el incidente

    Latest: Se ha mantenido en monitoreo y sé válida estabilidad en el flujo transaccional. El procesador nos indica que se ha normalizado el servicio con emisor Edenred. Por lo que damos por …

  3. Intermitencia Card Processor Billpocket (MX)
    Resolved 1h 18m
    Started Apr 25, 2026, 03:02 AM UTC · Resolved Apr 25, 2026, 04:20 AM UTC
    3 updates · show timeline
    • investigating · Apr 25, 2026, 03:02 AM UTC

      Se evidencia un incremento crítico de rechazos para Billpocket por el causal “Disconection Rates (ISO Code 91”. Se realiza el escalamiento respectivo. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • monitoring · Apr 25, 2026, 03:30 AM UTC

      Se observa recuperación parcial del procesador, se evidencia una disminución de rechazos por el causal “Disconection Rates (ISO Code 91”. El procesador ha comentado que de momento la intermitencia se ha observado con Banorte, Eglobal y Banregio, continúan con la validación. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • resolved · Apr 25, 2026, 04:20 AM UTC

      Se observa recuperación total del procesador acorde al histórico, se tuvo un total de rechazos por el causal “Disconection Rates (ISO Code 91” de 1431 trxs en el rango de 20:47 a 21:30 (hora MX). El procesador no ha comentado más actualizaciones por lo que se da por cerrado el incidente. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    Latest: Se observa recuperación total del procesador acorde al histórico, se tuvo un total de rechazos por el causal “Disconection Rates (ISO Code 91” de 1431 trxs en el rango de 20:47 a 2…

  4. Intermitencia Card Processor Billpocket (MX) - BANCOPPEL
    Resolved 1h 38m
    Started Apr 25, 2026, 12:04 AM UTC · Resolved Apr 25, 2026, 01:42 AM UTC
    2 updates · show timeline
    • monitoring · Apr 25, 2026, 12:04 AM UTC

      Se evidencia un incremento de rechazos para el emisor BANCOPPEL por el causal “Reserved for private use or Unable to authorize”. El procesador ha comentado que se tienen rechazos con cámara EGLOBAL. Ya se escaló con ellos para su validación. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    • resolved · Apr 25, 2026, 01:42 AM UTC

      Se evidencia estabilidad con el emisor BANCOPPEL acorde al histórico. El procesador ha comentado que se observa recuperación en el servicio, por lo que de nuestro lado se da por cerrado el incidente. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.

    Latest: Se evidencia estabilidad con el emisor BANCOPPEL acorde al histórico. El procesador ha comentado que se observa recuperación en el servicio, por lo que de nuestro lado se da por ce…

See the full Billpocket outage history

18 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 9 incidents
  • Tasa elevadad de declinaciones asociadas al banco emisor EDENRED Resolved
    Started Apr 27, 2026, 02:43 PM UTC · Resolved Apr 27, 2026, 03:54 PM UTC · 1h 10m
  • Intermitencia Card Processor Billpocket (MX) - EDENRED Resolved
    Started Apr 26, 2026, 03:31 AM UTC · Resolved Apr 26, 2026, 06:08 PM UTC · 14h 36m
  • Intermitencia Card Processor Billpocket (MX) Resolved
    Started Apr 25, 2026, 03:02 AM UTC · Resolved Apr 25, 2026, 04:20 AM UTC · 1h 18m
  • Intermitencia Card Processor Billpocket (MX) - BANCOPPEL Resolved
    Started Apr 25, 2026, 12:04 AM UTC · Resolved Apr 25, 2026, 01:42 AM UTC · 1h 38m
  • Tasa elevada de declinaciones asociadas al emisor Banco BANORTE Resolved
    Started Apr 13, 2026, 05:42 PM UTC · Resolved Apr 13, 2026, 06:09 PM UTC · 27m
  • Intermitencia Card Processor Billpocket (MX) - BANCO DEL BAJIO, S.A. Resolved
    Started Apr 12, 2026, 06:45 PM UTC · Resolved Apr 12, 2026, 07:35 PM UTC · 49m
  • Tasa elevada de declinaciones asociadas al emisor Banco BBVA Resolved
    Started Apr 11, 2026, 07:32 AM UTC · Resolved Apr 11, 2026, 08:10 AM UTC · 37m
  • Caída enlace VPN Monterrey/Virginia - Billpocket (MX) Resolved
    Started Apr 09, 2026, 08:29 PM UTC · Resolved Apr 10, 2026, 12:39 AM UTC · 4h 10m

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Track Billpocket uptime & incident history

See 90 days of Billpocket uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Billpocket uptime history

Frequently asked questions

What is Billpocket's uptime?
Over the last 90 days, Billpocket reported 99.47% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.billpocket.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Billpocket's uptime history rolling forward in real time.
Has Billpocket had outages in 2026?
Yes — Billpocket has had 22 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Billpocket outage?
The most recent Billpocket incident was "Tasa elevadad de declinaciones asociadas al banco emisor EDENRED", which started on April 27, 2026 and was resolved on April 27, 2026. Pingoru captured this directly from https://status.billpocket.com. See the full incident card above for affected components and the update timeline.
How often does Billpocket have outages?
Based on the last 90 days, Billpocket averages 7.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Billpocket's status page?
Billpocket's official status page is https://status.billpocket.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Billpocket down right now?
Billpocket is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Billpocket reports a change. Current status is based on 32 tracked services.
How does Pingoru know if Billpocket is down?
We read https://status.billpocket.com directly, using Billpocket's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Billpocket has an outage?
Create a free Pingoru account and add Billpocket as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Billpocket's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Billpocket incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Billpocket issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Billpocket status?
We use Billpocket's own status page at https://status.billpocket.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Billpocket components are reporting operational. No incidents are currently affecting service.

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