Resolved after 1 hour 51 minutes, affecting Storefront, on November 4, 2026.
The issue causing some storefront searches to return incorrect results, including missing products and unexpected in-stock filtering, has been resolved. A fix has been rolled out and search results should now be returning to normal.
Affected components
Update timeline
- investigating Nov 04, 2026, 06:41 PM UTC
The issue causing some storefront searches to return incorrect results, including missing products and unexpected in-stock filtering. Our engineers are investigating the cause.
- identified Nov 04, 2026, 07:12 PM UTC
The cause of some storefront searches returning incorrect results, including missing products and unexpected in-stock filtering, has been identified. Our engineers are actively working on a resolution. We will post another update as soon as it is in place.
- resolved Nov 04, 2026, 08:32 PM UTC
The issue causing some storefront searches to return incorrect results, including missing products and unexpected in-stock filtering, has been resolved. A fix has been rolled out and search results should now be returning to normal.
Your product runs on more than BigCommerce
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.