Banking Circle had 13 outages in the last 2 years totaling 62h 25m of downtime — averaging 0.5 incidents per month.
There were 13 Banking Circle outages since July 20, 2025 totaling 62h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are aware of an issue that is impacting some client retrieving Account Information via Banking Circle Connect. We have identified the issue and are currently working on a fix.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are aware of an incident currently affecting payment bookings within the BC system. Payment processing is unaffected; however, there is currently a delay between payment receipt on inbound transactions and processing on outbound transactions, with the account balance updating. Rest assured that we are actively working to remediate this and will provide updates in due course.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified the issue and we are working on a fix.
There is an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Banking Circle is experiencing banks within the scheme are offline due to the incident. Payments to the counterparties who are offline remain in a pending processing state until the incident is resolved. Banking Circle will update the status page of any new developments
Banking Circle is still experiencing some banks within the scheme are offline due to the incident. Payments to the counterparties who are offline remain in a pending processing state until the incident is resolved. Banking Circle continues to monitor the situation and will update the status page in case of any further developments.
We are continuously seeing some banks coming back online and accepting payments. We are aware there are still delays in the scheme due to this issue and not all banks are online as of yet. We have experienced some rejections due to transactions exhausting the amount of retry attempts to the banks that are currently offline. Clients will be able to see the rejected payments.
Banking Circle has identified a small volume of Payments still in pending processing state while a limited numbers of banks remains offline. We expect the scheme to be fully operational later in the day.
Banking Circle has observed a significant improvement, with the majority of previously affected banks now back online. Based on the current status, this external incident is considered resolved.
We are investigating an issues that is resulting in Reporting & Balance updating delays. We are working on a fix and further updates will follow.
The issue has been identified and we are working on the fix.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We’re aware of a problem impacting WebHook delivery for some clients and are looking into it.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating a service degradation affecting parts of BC Connect. At this time: Core payment and transaction processing remains operational Some clients may experience issues with authorization‑dependent functions Specifically, a limited number of clients may be unable to perform token minting or redemption actions The issue appears related to network/DNS resolution affecting authorization services, and our technical teams are actively investigating together with platform and network specialists. We are continuing to monitor the situation closely and will provide further updates as soon as more information is available..
The service degradation affecting authorization and API access for some BC Connect clients has been resolved. What happened: The issue was caused by an external DNS resolution problem impacting bankingcircleconnect.com, which led to intermittent failures when obtaining authorization tokens. This resulted in partial and client‑specific impact across some API integrations. Current status: DNS resolution has been restored Authorization token retrieval is functioning normally Core payment, FX, and reporting services are operating as expected Monitoring confirms service stability We will continue to monitor closely to ensure full stability. Thank you for your patience.
We are experiencing an issue impacting Faster Payment processing for both inbound and outbound. We are investigating the issue and will keep you updated.
The issue has been identified and successfully resolved. We are actively monitoring the situation to ensure that faster payment processing has resumed to normal operation.
This incident has been resolved.
Please be advised that Danmarks Nationalbank has reported issues affecting the DKK payment schemes. As a result, delays in the processing of DKK payments may occur. This is a sector‑wide incident impacting most Danish banks. Banking Circle's infrastructure is not directly affected, and the delays have been caused by external factors. We are actively monitoring the situation and will inform you as soon as it has been resolved.
This incident has been resolved.
We are aware of an issue impacting statuses and updates of payments. We are currently investigating the data being out of sync.
Investigations are ongoing and Banking Circle are working for a resolution. Updates will continue.
A fix has been implemented which has restored the syncing of new transactions. However, we are still working on the backlog of transactions impacted prior to the fix. We will keep you updated on the backlog.
A fix has been deployed for the backlog. Clients should start seeing their transactions synchronizing shortly. We will confirm once all transactions are cleared.
This Incident has been resolved. All transactions are now cleared.
We are aware of an issue with Inbound Payments not being applied to clients accounts. We are currently investigating the problem internally.
We believe that we have identified the underlying cause of the problem and are currently implementing a fix to mitigate the situation.
We are continuing to work on a fix for this issue.
We have implemented a corrective measure that has reduced the number of payments not appearing on client accounts. Efforts are ongoing to ensure that all affected transactions are fully reflected.
We have now cleared the backlog of transactions. This incident has been fully resolved and there is no impact on clients accounts.
We are aware of some delays in transactions being synced to clients accounts. Transactions are processing however the sync towards clients accounts and balances may be impacted. Investigation is ongoing and we are working on a resolution.
This incident has been resolved.
We are currently encountering an issue affecting both incoming and outgoing FPS. We are investigating the issue and will provide updates as soon as new information is available.
Operations have resumed, and we are diligently monitoring the situation.
Incoming Faster Payments are being delayed. The issue is being investigated with our service provider.
Incoming and Outgoing Faster Payments are being delayed. The issue is currently being investigated with our service provider. We will share more updates once available.
The issue is resolved; payment processing is back to normal.