Banking Circle Outage History

There were 4 Banking Circle outages since February 19, 2026 totaling 7h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://bankingcircleconnect.statuspage.io

Major April 27, 2026

Account Balances not updating

Detected by Pingoru: Apr 27, 2026, 03:59 PM UTC
Resolved: Apr 27, 2026, 08:02 PM UTC
Duration: 4h 2m

Affected: Accounts and Balances

Timeline · 8 updates

investigating Apr 27, 2026, 03:59 PM UTC

We are investigating an issue regarding Account Balances. We are working on the issue and will provide updates shortly.
identified Apr 27, 2026, 04:09 PM UTC

The issue has been identified and we are working on implementing a fix.
identified Apr 27, 2026, 04:38 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 27, 2026, 05:04 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 27, 2026, 05:46 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 27, 2026, 06:30 PM UTC

We are continuing to work on a fix for this issue.
monitoring Apr 27, 2026, 07:24 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 27, 2026, 08:02 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Banking Circle: WebHook issue

Detected by Pingoru: Apr 02, 2026, 02:17 PM UTC
Resolved: Apr 02, 2026, 03:59 PM UTC
Duration: 1h 42m

Affected: Notifications

Timeline · 3 updates

investigating Apr 02, 2026, 02:17 PM UTC

We’re aware of a problem impacting WebHook delivery for some clients and are looking into it.
identified Apr 02, 2026, 02:36 PM UTC

The issue has been identified and a fix is being implemented.
resolved Apr 02, 2026, 03:59 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 7, 2026

Service Degradation – BC Connect

Detected by Pingoru: Mar 07, 2026, 04:19 PM UTC
Resolved: Mar 07, 2026, 05:05 PM UTC
Duration: 46m

Timeline · 2 updates

investigating Mar 07, 2026, 04:19 PM UTC

We are currently investigating a service degradation affecting parts of BC Connect. At this time: Core payment and transaction processing remains operational Some clients may experience issues with authorization‑dependent functions Specifically, a limited number of clients may be unable to perform token minting or redemption actions The issue appears related to network/DNS resolution affecting authorization services, and our technical teams are actively investigating together with platform and network specialists. We are continuing to monitor the situation closely and will provide further updates as soon as more information is available..
resolved Mar 07, 2026, 05:05 PM UTC

The service degradation affecting authorization and API access for some BC Connect clients has been resolved. What happened: The issue was caused by an external DNS resolution problem impacting bankingcircleconnect.com, which led to intermittent failures when obtaining authorization tokens. This resulted in partial and client‑specific impact across some API integrations. Current status: DNS resolution has been restored Authorization token retrieval is functioning normally Core payment, FX, and reporting services are operating as expected Monitoring confirms service stability We will continue to monitor closely to ensure full stability. Thank you for your patience.

Read the full incident report →

Major February 19, 2026

Issue impacting Faster Payment processing

Detected by Pingoru: Feb 19, 2026, 03:16 PM UTC
Resolved: Feb 19, 2026, 03:59 PM UTC
Duration: 42m

Affected: Payments

Timeline · 3 updates

investigating Feb 19, 2026, 03:16 PM UTC

We are experiencing an issue impacting Faster Payment processing for both inbound and outbound. We are investigating the issue and will keep you updated.
monitoring Feb 19, 2026, 03:58 PM UTC

The issue has been identified and successfully resolved. We are actively monitoring the situation to ensure that faster payment processing has resumed to normal operation.
resolved Feb 19, 2026, 03:59 PM UTC

This incident has been resolved.

Read the full incident report →

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