Banking Circle experienced a major incident on July 2, 2026 affecting Accounts and Balances and Reporting and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Accounts and BalancesReportingNotifications
Update timeline
- identified Jul 02, 2026, 01:51 AM UTC
We are currently experiencing a technical issue affecting our core banking system. Real time instant payments are continuing to process as normal but balance updates in our online portal may be delayed or not reflect recent activity. FX bookings are temporarily unavailable. We are actively working to remediate this issue.
- resolved Jul 02, 2026, 02:43 AM UTC
A fix has been implemented, and the incident is resolved. We will continue to monitor the situation. Clients will gradually see balances updating for pending transactions.