Delays on a small volume of SEPA Instant processing towards counterparties

Update timeline

1. identified May 19, 2026, 10:07 AM UTC

   We have identified the issue and we are working on a fix.

2. identified May 19, 2026, 11:03 AM UTC

   There is an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Banking Circle is experiencing banks within the scheme are offline due to the incident. Payments to the counterparties who are offline remain in a pending processing state until the incident is resolved. Banking Circle will update the status page of any new developments

3. identified May 19, 2026, 01:24 PM UTC

   Banking Circle is still experiencing some banks within the scheme are offline due to the incident. Payments to the counterparties who are offline remain in a pending processing state until the incident is resolved. Banking Circle continues to monitor the situation and will update the status page in case of any further developments.

4. identified May 19, 2026, 06:40 PM UTC

   We are continuously seeing some banks coming back online and accepting payments. We are aware there are still delays in the scheme due to this issue and not all banks are online as of yet. We have experienced some rejections due to transactions exhausting the amount of retry attempts to the banks that are currently offline. Clients will be able to see the rejected payments.

5. identified May 20, 2026, 05:34 AM UTC

   Banking Circle has identified a small volume of Payments still in pending processing state while a limited numbers of banks remains offline. We expect the scheme to be fully operational later in the day.

6. resolved May 20, 2026, 10:37 AM UTC

   Banking Circle has observed a significant improvement, with the majority of previously affected banks now back online. Based on the current status, this external incident is considered resolved.