Banking Circle experienced a minor incident on May 20, 2026 affecting Accounts and Balances, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Accounts and Balances
Update timeline
- investigating May 20, 2026, 05:20 AM UTC
We are aware of an incident currently affecting payment bookings within the BC system. Payment processing is unaffected; however, there is currently a delay between payment receipt on inbound transactions and processing on outbound transactions, with the account balance updating. Rest assured that we are actively working to remediate this and will provide updates in due course.
- monitoring May 20, 2026, 05:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 06:01 AM UTC
This incident has been resolved.