Banking Circle incident

Reporting & balance updating delays

Banking Circle is currently experiencing a minor incident affecting Accounts and Balances and Reporting, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 11:00 AM UTC
Resolved
Ongoing
Duration
● 1h 34m
Detected by Pingoru
May 12, 2026, 11:00 AM UTC

Affected components

Accounts and BalancesReporting

Update timeline

  1. investigating May 12, 2026, 11:00 AM UTC

    We are investigating an issues that is resulting in Reporting & Balance updating delays. We are working on a fix and further updates will follow.

  2. identified May 12, 2026, 11:09 AM UTC

    The issue has been identified and we are working on the fix.

  3. monitoring May 12, 2026, 11:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 12, 2026, 12:29 PM UTC

    We are continuing to monitor for any further issues.