Banking Circle incident

Reporting & balance updating delays

Minor Resolved View vendor source →

Banking Circle experienced a minor incident on May 12, 2026 affecting Accounts and Balances and Reporting, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 11:00 AM UTC
Resolved
May 12, 2026, 12:58 PM UTC
Duration
1h 58m
Detected by Pingoru
May 12, 2026, 11:00 AM UTC

Affected components

Accounts and BalancesReporting

Update timeline

  1. investigating May 12, 2026, 11:00 AM UTC

    We are investigating an issues that is resulting in Reporting & Balance updating delays. We are working on a fix and further updates will follow.

  2. identified May 12, 2026, 11:09 AM UTC

    The issue has been identified and we are working on the fix.

  3. monitoring May 12, 2026, 11:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 12, 2026, 12:29 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 12, 2026, 12:58 PM UTC

    This incident has been resolved.