Banking Circle experienced a minor incident on September 11, 2026 affecting Accounts and Balances, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Accounts and Balances
Update timeline
- identified Sep 11, 2026, 10:44 AM UTC
We have identified an issue impacting some of our clients, that is causing delays in inbound payments being booked to clients accounts. We are currently in a process of deploying a fix that should mitigate this issue.
- monitoring Sep 11, 2026, 11:02 AM UTC
A fix has been implemented and we see payments are booking correctly now. We continue to monitor the results and we will confirm in the next update once the backlog is cleared.
- resolved Sep 11, 2026, 11:33 AM UTC
The backlog of messages has been processed and the incident has been resolved.