Avigilon incident

Okta user syncing

Minor

Resolved after 12 hours 33 minutes, affecting Avigilon Alta Access (Formerly Openpath) (Alta Access (Openpath) Control Center - US) and Avigilon Alta Access (Formerly Openpath) (Alta Access (Openpath) Control Center - Rest of World), on June 30, 2026.

monitoring Jul 01, 2026, 12:02 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Jun 30, 2026, 11:20 PM UTC
Resolved
Jul 01, 2026, 11:53 AM UTC
Duration
12h 33m
Detected by Pingoru
Jun 30, 2026, 11:20 PM UTC

Affected components

Avigilon Alta Access (Formerly Openpath) (Alta Access (Openpath) Control Center - US)Avigilon Alta Access (Formerly Openpath) (Alta Access (Openpath) Control Center - Rest of World)

Update timeline

  1. investigating Jun 30, 2026, 11:20 PM UTC

    Some okta users may be temporarily disabled within their organization We are currently investigating this incident.

  2. monitoring Jul 01, 2026, 12:02 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jul 01, 2026, 11:53 AM UTC

    This incident has been resolved.

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