Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 593 of 593 (100%) |
Incidents, newest first
Notice September 22, 2026 BCBS TENNESSEE - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 7h 14m BCBS TENNESSEE
Started Sep 22, 2026, 05:35 AM UTC· resolved Sep 22, 2026, 12:50 PM UTC
- identified Sep 22, 2026, 05:35 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors.
- resolved Sep 22, 2026, 12:50 PM UTC
This incident has been resolved.
Notice September 21, 2026 Multiple Payers - REGENCE BCBS OF UTAH, REGENCE BLUESHIELD, REGENCE BCBS OF OREGON - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 5h 59m REGENCE BCBS OF UTAH, REGENCE BLUESHIELD, REGENCE BCBS OF OREGON
Started Sep 21, 2026, 04:18 PM UTC· resolved Sep 21, 2026, 10:18 PM UTC
- identified Sep 21, 2026, 04:18 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
- resolved Sep 21, 2026, 10:18 PM UTC
This incident has been resolved.
Notice September 21, 2026 SENTARA HEALTH PLANS - HCSR Outpatient Auth - During the Initial Pilot, providers will not be able to submit Commercial Home Health Authorizations. – SENTARA HEALTH PLANS
Started Sep 21, 2026, 04:05 PM UTC· resolved Sep 21, 2026, 04:05 PM UTC
- resolved Sep 21, 2026, 04:05 PM UTC
This incident has been resolved.
Notice September 21, 2026 13350 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 12d 6h 13350
Started Sep 21, 2026, 03:14 AM UTC· resolved Oct 03, 2026, 09:52 AM UTC
- identified Sep 21, 2026, 03:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 03, 2026, 09:52 AM UTC
This incident has been resolved.
Notice September 21, 2026 CHAMPVA/SPINA BIFIDA/CHN OF WOMEN VIETNAM VETS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5h 4m CHAMPVA/SPINA BIFIDA/CHN OF WOMEN VIETNAM VETS
Started Sep 21, 2026, 01:26 AM UTC· resolved Sep 21, 2026, 06:30 AM UTC
- identified Sep 21, 2026, 01:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Sep 21, 2026, 06:30 AM UTC
This incident has been resolved.
Notice September 20, 2026 Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 7h 4m Blue Cross of Idaho
Started Sep 20, 2026, 11:35 PM UTC· resolved Sep 21, 2026, 06:39 AM UTC
- identified Sep 20, 2026, 11:35 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
- resolved Sep 21, 2026, 06:39 AM UTC
This incident has been resolved.
Notice September 20, 2026 BCBS RHODE ISLAND - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 10h 2m BCBS RHODE ISLAND
Started Sep 20, 2026, 10:34 PM UTC· resolved Sep 21, 2026, 08:37 AM UTC
- identified Sep 20, 2026, 10:34 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Sep 21, 2026, 08:37 AM UTC
This incident has been resolved.
Notice September 20, 2026 WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 23h 54m WELLCARE HEALTH PLANS
Started Sep 20, 2026, 07:14 AM UTC· resolved Sep 21, 2026, 07:09 AM UTC
- identified Sep 20, 2026, 07:14 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
- resolved Sep 21, 2026, 07:09 AM UTC
This incident has been resolved.
Notice September 20, 2026 OXFORD HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 18h 38m OXFORD HEALTH PLANS
Started Sep 20, 2026, 05:13 AM UTC· resolved Sep 20, 2026, 11:51 PM UTC
- identified Sep 20, 2026, 05:13 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Sep 20, 2026, 11:51 PM UTC
This incident has been resolved.
Notice September 20, 2026 Multiple Payers - IL621, MEDICAID ILLINOIS IDPA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 35m IL621, MEDICAID ILLINOIS IDPA
Started Sep 20, 2026, 04:14 AM UTC· resolved Sep 20, 2026, 04:49 AM UTC
- identified Sep 20, 2026, 04:14 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.
- resolved Sep 20, 2026, 04:49 AM UTC
This incident has been resolved.
Notice September 20, 2026 OHIO MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 4h OHIO MEDICAID
Started Sep 20, 2026, 02:06 AM UTC· resolved Sep 21, 2026, 06:49 AM UTC
- identified Sep 20, 2026, 02:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.
- resolved Sep 21, 2026, 06:49 AM UTC
This incident has been resolved.
Notice September 20, 2026 Multiple Payers - 62308, CIGNA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1d 9h CIGNA, 62308
Started Sep 20, 2026, 02:05 AM UTC· resolved Sep 21, 2026, 12:03 PM UTC
- identified Sep 20, 2026, 02:05 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors.
Notice September 19, 2026 CENCAL - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 22h CENCAL
Started Sep 19, 2026, 08:28 AM UTC· resolved Sep 21, 2026, 07:07 AM UTC
- identified Sep 19, 2026, 08:28 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Sep 21, 2026, 07:07 AM UTC
This incident has been resolved.
Notice September 19, 2026 Multiple Payers - KEYSTONE FIRST, KEYSTONE FIRST VIP CHOICE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 37m KEYSTONE FIRST VIP CHOICE, KEYSTONE FIRST
Started Sep 19, 2026, 08:19 AM UTC· resolved Sep 19, 2026, 08:56 AM UTC
- identified Sep 19, 2026, 08:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- identified Sep 19, 2026, 08:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 08:56 AM UTC
This incident has been resolved.
Notice September 19, 2026 Multiple Payers - AMERIHEALTH DISTRICT OF COLUMBIA, SELECT HEALTH OF SOUTH CAROLINA, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS DELAWARE, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS NEW HAMPSHIRE,... 1h 13m AMERIHEALTH DISTRICT OF COLUMBIA, SELECT HEALTH OF SOUTH CAROLINA, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS DELAWARE and 3 more
Started Sep 19, 2026, 07:46 AM UTC· resolved Sep 19, 2026, 09:00 AM UTC
- identified Sep 19, 2026, 07:46 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 09:00 AM UTC
This incident has been resolved.
Notice September 19, 2026 HPPA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3h 14m HPPA
Started Sep 19, 2026, 06:16 AM UTC· resolved Sep 19, 2026, 09:31 AM UTC
- identified Sep 19, 2026, 06:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Sep 19, 2026, 09:31 AM UTC
This incident has been resolved.
Notice September 19, 2026 CARELONGS 95655 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 14d 3h CARELONGS 95655
Started Sep 19, 2026, 06:01 AM UTC· resolved Oct 03, 2026, 09:47 AM UTC
- identified Sep 19, 2026, 06:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 03, 2026, 09:47 AM UTC
This incident has been resolved.
Notice September 19, 2026 Multiple Payers - 100347, EMBLM, DAVIS VISION - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4h 23m 100347, EMBLM, DAVIS VISION
Started Sep 19, 2026, 05:44 AM UTC· resolved Sep 19, 2026, 10:08 AM UTC
- identified Sep 19, 2026, 05:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 10:08 AM UTC
This incident has been resolved.
Notice September 19, 2026 Multiple Payers - HUMANA, HUMANA HMO, HUMANA HEALTHY HORIZON OH MEDICAID, HUMANA BEHAVIORAL HEALTH, HUMANA HMO, HUMANA MILITARY SPECIALTY 61109, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA-CARESOURCE, OSU HUMANA HEALTHY HORIZONS, HUMANA-CAR... 33d 18h HUMANA-CARESOURCE, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH and 8 more
Started Sep 19, 2026, 02:46 AM UTC· resolved Oct 22, 2026, 09:04 PM UTC
- scheduled Sep 19, 2026, 02:46 AM UTC
Claims transactions will be unavailable Fri, 9/18/2026, 11pm ET to Sat, 9/19/2026, 1am ET. Claims submitted during this time will be routed for batch processing.
Notice September 19, 2026 Multiple Payers - MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, BEACON HEALTH OPTIONS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 28d 6h BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP
Started Sep 19, 2026, 02:23 AM UTC· resolved Oct 17, 2026, 08:59 AM UTC
- identified Sep 19, 2026, 02:23 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- identified Sep 19, 2026, 02:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Oct 17, 2026, 08:59 AM UTC
This incident has been resolved.
Notice September 19, 2026 GRAVIE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 6h 23m GRAVIE
Started Sep 19, 2026, 01:13 AM UTC· resolved Sep 19, 2026, 07:37 AM UTC
- identified Sep 19, 2026, 01:13 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 07:37 AM UTC
This incident has been resolved.
Notice September 18, 2026 Multiple Payers - EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS), IMAGINE360 ADMINISTRATORS (GPA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5h 10m EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS), IMAGINE360 ADMINISTRATORS (GPA)
Started Sep 18, 2026, 11:20 PM UTC· resolved Sep 19, 2026, 04:31 AM UTC
- identified Sep 18, 2026, 11:20 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 04:31 AM UTC
This incident has been resolved.
Notice September 18, 2026 Multiple Payers - 60054, AETNA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, September 18th from 11:00:00 PM EDT through 2:00:00 AM EDT Saturday, September 19th. 33d 22h 60054, AETNA
Started Sep 18, 2026, 10:57 PM UTC· resolved Oct 22, 2026, 08:59 PM UTC
- scheduled Sep 18, 2026, 10:57 PM UTC
We are seeing all transactions failing with errors.
Notice September 18, 2026 Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - ALL - Due to scheduled maintenance, all transactions will be unavailable Saturday, September 19th from 8:00:00 AM EDT through 3:00:00 PM EDT Saturday, September 19th. 35d 11h TRICARE WEST, TRICARE WEST REGION, PGBA
Started Sep 18, 2026, 11:47 AM UTC· resolved Oct 23, 2026, 11:25 PM UTC
- scheduled Sep 18, 2026, 11:47 AM UTC
We will be undergoing scheduled maintenance during this time.
Notice September 18, 2026 HEALTH PLAN SAN JOAQUIN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 20h 24m HEALTH PLAN SAN JOAQUIN
Started Sep 18, 2026, 08:15 AM UTC· resolved Sep 19, 2026, 04:40 AM UTC
- identified Sep 18, 2026, 08:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 04:40 AM UTC
This incident has been resolved.