Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 463 outages in the last 2 years totaling 474h 30m of downtime — averaging 19 incidents per month.

There were 463 Availity outages since August 20, 2025 totaling 474h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 11, 2026

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 07:50 AM UTC
Resolved
May 11, 2026, 09:35 PM UTC
Duration
13h 45m
Affected: GOLDEN RULE
Timeline · 2 updates
  1. identified May 11, 2026, 07:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Multiple Payers - SENTARA HEALTH PLANS, OPTIMA/SENTARA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 07:44 AM UTC
Resolved
May 11, 2026, 09:47 PM UTC
Duration
14h 2m
Affected: SENTARA HEALTH PLANSOPTIMA/SENTARA
Timeline · 2 updates
  1. identified May 11, 2026, 07:44 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 09:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

CENTENE - Multiple Transactions - HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 06:46 AM UTC
Resolved
May 11, 2026, 09:34 AM UTC
Duration
2h 48m
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 3 updates
  1. identified May 11, 2026, 06:46 AM UTC

    We are seeing HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 06:47 AM UTC

    We are seeing HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 09:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

ZING HEALTH - 270/276 - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 06:39 AM UTC
Resolved
May 11, 2026, 09:38 PM UTC
Duration
14h 58m
Affected: ZING HEALTH
Timeline · 3 updates
  1. identified May 11, 2026, 06:39 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 07:45 AM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 09:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 06:36 AM UTC
Resolved
May 11, 2026, 10:05 AM UTC
Duration
3h 28m
Affected: ANTHEMDENTAL
Timeline · 2 updates
  1. identified May 11, 2026, 06:36 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 10:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

MASS ADVANTAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 03:13 AM UTC
Resolved
May 12, 2026, 09:46 PM UTC
Duration
1d 18h
Affected: MASS ADVANTAGE
Timeline · 2 updates
  1. identified May 11, 2026, 03:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 09:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

BCBS LOUISIANA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 02:14 AM UTC
Resolved
May 11, 2026, 05:44 AM UTC
Duration
3h 29m
Affected: BCBS LOUISIANA
Timeline · 2 updates
  1. identified May 11, 2026, 02:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 05:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 01:54 AM UTC
Resolved
May 12, 2026, 10:04 PM UTC
Duration
1d 20h
Affected: MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMS
Timeline · 5 updates
  1. identified May 11, 2026, 01:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 01:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified May 11, 2026, 01:56 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. identified May 11, 2026, 01:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  5. resolved May 12, 2026, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 11, 2026, 01:47 AM UTC
Resolved
May 11, 2026, 05:27 AM UTC
Duration
3h 39m
Timeline · 3 updates
  1. identified May 11, 2026, 01:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 01:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 05:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral and Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 10, 2026, 10:02 AM UTC
Resolved
May 11, 2026, 10:06 AM UTC
Duration
1d
Affected: FLORIDA BLUEOTHER BLUE PLANS
Timeline · 2 updates
  1. identified May 10, 2026, 10:02 AM UTC

    We are seeing HCSR Detailed Auth/Referral and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 10:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

WELL SENSE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 10, 2026, 08:58 AM UTC
Resolved
May 11, 2026, 10:07 AM UTC
Duration
1d 1h
Affected: WELL SENSE
Timeline · 2 updates
  1. identified May 10, 2026, 08:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

CTMCD - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 08:28 AM UTC
Resolved
May 11, 2026, 12:17 AM UTC
Duration
15h 48m
Affected: CTMCD
Timeline · 2 updates
  1. identified May 10, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 12:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 08:26 AM UTC
Resolved
May 10, 2026, 11:18 PM UTC
Duration
14h 51m
Affected: PARKLAND COMMUNITY HEALTH PLANEMBLMEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)
Timeline · 2 updates
  1. identified May 10, 2026, 08:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 11:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

CALIFORNIA MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 07:43 AM UTC
Resolved
May 10, 2026, 09:22 AM UTC
Duration
1h 38m
Affected: CALIFORNIA MEDICAID
Timeline · 2 updates
  1. identified May 10, 2026, 07:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 09:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 06:59 AM UTC
Resolved
May 11, 2026, 06:01 AM UTC
Duration
23h 1m
Affected: Blue Cross of Idaho
Timeline · 3 updates
  1. identified May 10, 2026, 06:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified May 10, 2026, 07:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

Multiple Payers - SB890, 100055 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 06:57 AM UTC
Resolved
May 11, 2026, 05:52 AM UTC
Duration
22h 55m
Affected: SB890100055
Timeline · 3 updates
  1. identified May 10, 2026, 06:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 10, 2026, 06:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

Multiple Payers - New Jersey Medicaid, NM, Univera, BCBS of New York (Excellus), MONTANA MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 04:47 AM UTC
Resolved
May 11, 2026, 04:02 PM UTC
Duration
1d 11h
Affected: BCBS of New York (Excellus)New Jersey MedicaidNMUniveraMONTANA MEDICAID
Timeline · 3 updates
  1. identified May 10, 2026, 04:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified May 10, 2026, 04:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

BCBS of New York (Excellus) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 10, 2026, 04:39 AM UTC
Resolved
May 11, 2026, 06:27 AM UTC
Duration
1d 1h
Affected: BCBS of New York (Excellus)
Timeline · 3 updates
  1. identified May 10, 2026, 04:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified May 10, 2026, 04:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 06:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

PRHTH - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 09, 2026, 10:17 PM UTC
Resolved
May 10, 2026, 01:32 AM UTC
Duration
3h 14m
Affected: PRHTH
Timeline · 2 updates
  1. identified May 09, 2026, 10:17 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 01:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

CALIFORNIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 09, 2026, 08:16 AM UTC
Resolved
May 09, 2026, 09:26 AM UTC
Duration
1h 9m
Affected: CALIFORNIA MEDICAID
Timeline · 2 updates
  1. identified May 09, 2026, 08:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

AETNA - Multiple Transactions - HCSR Inpatient Auth, Health Care Services Inquiry and HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
May 09, 2026, 05:43 AM UTC
Resolved
May 09, 2026, 10:05 AM UTC
Duration
4h 21m
Affected: AETNA
Timeline · 2 updates
  1. identified May 09, 2026, 05:43 AM UTC

    We are seeing HCSR Inpatient Auth, Health Care Services Inquiry and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 10:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

Multiple Payers - BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 09, 2026, 04:34 AM UTC
Resolved
May 12, 2026, 09:50 PM UTC
Duration
3d 17h
Affected: BEACON HEALTH OPTIONSMASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP
Timeline · 5 updates
  1. identified May 09, 2026, 04:34 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 09, 2026, 06:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified May 10, 2026, 10:16 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. identified May 11, 2026, 03:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  5. resolved May 12, 2026, 09:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

HEALTHSPRINGS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 09, 2026, 02:26 AM UTC
Resolved
May 09, 2026, 10:52 PM UTC
Duration
20h 25m
Affected: HEALTHSPRINGS
Timeline · 2 updates
  1. identified May 09, 2026, 02:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 10:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 9, 2026

MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 09, 2026, 01:24 AM UTC
Resolved
May 09, 2026, 03:26 AM UTC
Duration
2h 1m
Affected: MEDICA GOVERNMENT PROGRAMS
Timeline · 3 updates
  1. identified May 09, 2026, 01:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 09, 2026, 01:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 09, 2026, 03:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

22326 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 08, 2026, 11:56 PM UTC
Resolved
May 09, 2026, 10:28 PM UTC
Duration
22h 32m
Affected: 22326
Timeline · 2 updates
  1. identified May 08, 2026, 11:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 10:28 PM UTC

    This incident has been resolved.

Read the full incident report →