Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 463 outages in the last 2 years totaling 1149h 16m of downtime — averaging 19 incidents per month.

There were 463 Availity outages since August 20, 2025 totaling 1149h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 16, 2026

WELLCARE HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 09:50 PM UTC
Resolved
May 17, 2026, 01:11 PM UTC
Duration
15h 20m
Affected: WELLCARE HEALTH PLANS
Timeline · 2 updates
  1. identified May 16, 2026, 09:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 17, 2026, 01:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

IMAGINE360 ADMINISTRATORS (GPA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 08:22 AM UTC
Resolved
May 23, 2026, 06:44 AM UTC
Duration
6d 22h
Affected: IMAGINE360 ADMINISTRATORS (GPA)
Timeline · 2 updates
  1. identified May 16, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT06_013 errors. Customers are receiving VT05_035 and Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 23, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

Multiple Payers - OPT-OPTIMUM HEALTHCARE INC., FRH-FREEDOM HEALTH INC., FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 07:17 AM UTC
Resolved
May 16, 2026, 09:57 PM UTC
Duration
14h 40m
Affected: FREEDOM HEALTH PLANFRH-FREEDOM HEALTH INC.OPT-OPTIMUM HEALTHCARE INC.
Timeline · 2 updates
  1. identified May 16, 2026, 07:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

PHYSICIANS HEALTH PLAN MID MICHIGAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 07:11 AM UTC
Resolved
May 16, 2026, 10:03 AM UTC
Duration
2h 51m
Affected: PHYSICIANS HEALTH PLAN MID MICHIGAN
Timeline · 2 updates
  1. identified May 16, 2026, 07:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 10:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

DRHCP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 06:29 AM UTC
Resolved
May 18, 2026, 06:25 AM UTC
Duration
1d 23h
Affected: DRHCP
Timeline · 2 updates
  1. identified May 16, 2026, 06:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 06:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 16, 2026, 01:41 AM UTC
Resolved
May 16, 2026, 07:39 AM UTC
Duration
5h 57m
Timeline · 2 updates
  1. identified May 16, 2026, 01:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 07:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, 100347, EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 01:09 AM UTC
Resolved
May 16, 2026, 09:20 AM UTC
Duration
8h 11m
Affected: PARKLAND COMMUNITY HEALTH PLAN100347EMBLM
Timeline · 2 updates
  1. identified May 16, 2026, 01:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 09:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 15, 2026, 11:12 PM UTC
Resolved
May 16, 2026, 05:47 AM UTC
Duration
6h 35m
Affected: MERCY CARE ARIZONA
Timeline · 2 updates
  1. identified May 15, 2026, 11:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 05:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026

MERCY CARE ARIZONA - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
May 15, 2026, 09:32 PM UTC
Resolved
May 18, 2026, 05:56 AM UTC
Duration
2d 8h
Affected: MERCY CARE ARIZONA
Timeline · 2 updates
  1. identified May 15, 2026, 09:32 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 05:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026

MEDICA GOVERNMENT PROGRAMS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 15, 2026, 08:57 AM UTC
Resolved
May 15, 2026, 03:07 PM UTC
Duration
6h 10m
Affected: MEDICA GOVERNMENT PROGRAMS
Timeline · 2 updates
  1. identified May 15, 2026, 08:57 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 15, 2026, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026

SELHT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 15, 2026, 08:35 AM UTC
Resolved
May 16, 2026, 10:03 PM UTC
Duration
1d 13h
Affected: SELHT
Timeline · 2 updates
  1. identified May 15, 2026, 08:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026

HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 15, 2026, 08:28 AM UTC
Resolved
May 16, 2026, 10:04 AM UTC
Duration
1d 1h
Affected: HEALTH PLANS INCORPORATED
Timeline · 2 updates
  1. identified May 15, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 16, 2026, 10:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 14, 2026, 11:31 PM UTC
Resolved
May 15, 2026, 01:51 AM UTC
Duration
2h 20m
Affected: SUTTER HEALTH PLUS
Timeline · 2 updates
  1. identified May 14, 2026, 11:31 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 15, 2026, 01:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

Multiple Payers - WELLCARE KENTUCKY, Wellcare - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable.

Detected by Pingoru
May 14, 2026, 10:59 PM UTC
Resolved
May 18, 2026, 05:53 AM UTC
Duration
3d 6h
Affected: WellcareWELLCARE KENTUCKY
Timeline · 3 updates
  1. identified May 14, 2026, 10:59 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 14, 2026, 11:02 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 18, 2026, 05:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

TUFTS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 14, 2026, 10:33 PM UTC
Resolved
May 15, 2026, 01:59 AM UTC
Duration
3h 25m
Affected: TUFTS HEALTH PLAN
Timeline · 2 updates
  1. identified May 14, 2026, 10:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 15, 2026, 01:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

FLORIDA BLUE - Multiple Transactions - Florida Blue, Florida Blue Medicare, Truli for Health: Services Temporarily Unavailable Description: All Florida Blue, Florida Blue Medicare, and Truli for Health (specify transaction/s if applicable, do not spec...

Detected by Pingoru
May 14, 2026, 03:03 PM UTC
Resolved
May 18, 2026, 10:07 AM UTC
Duration
3d 19h
Affected: FLORIDA BLUETRULI HEALTHFLORIDA BLUE MEDICAREOTHER BLUE PLANSFLORIDA BLUE MEMBER COVERAGEG00590
Timeline · 2 updates
  1. identified May 14, 2026, 03:03 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, Professional Claims, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Update and HCSR Void transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 10:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 14, 2026, 02:41 PM UTC
Resolved
May 14, 2026, 11:58 PM UTC
Duration
9h 17m
Affected: BLUECROSS BLUESHIELD (BCBS) OF HAWAII
Timeline · 2 updates
  1. identified May 14, 2026, 02:41 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 14, 2026, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 14, 2026, 01:37 AM UTC
Resolved
May 14, 2026, 02:32 AM UTC
Duration
55m
Affected: HUMANA LONG TERM CAREHUMANACompBenefitsHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID
Timeline · 2 updates
  1. identified May 14, 2026, 01:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 14, 2026, 02:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 13, 2026

FLORIDA BLUE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable.

Detected by Pingoru
May 13, 2026, 08:40 PM UTC
Resolved
May 13, 2026, 10:54 PM UTC
Duration
2h 14m
Affected: FLORIDA BLUEFLORIDA BLUE MEDICAREOTHER BLUE PLANS
Timeline · 3 updates
  1. identified May 13, 2026, 08:40 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified May 13, 2026, 09:51 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved May 13, 2026, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 13, 2026

WELLCARE NEW YORK - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 13, 2026, 03:36 PM UTC
Resolved
May 13, 2026, 08:08 PM UTC
Duration
4h 32m
Affected: WELLCARE NEW YORK
Timeline · 2 updates
  1. identified May 13, 2026, 03:36 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved May 13, 2026, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 13, 2026

Auxiant - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 13, 2026, 12:12 AM UTC
Resolved
May 15, 2026, 02:03 AM UTC
Duration
2d 1h
Affected: Auxiant
Timeline · 2 updates
  1. identified May 13, 2026, 12:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 15, 2026, 02:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 12, 2026

MEDICAID RHODE ISLAND - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Detected by Pingoru
May 12, 2026, 09:51 PM UTC
Resolved
May 12, 2026, 09:51 PM UTC
Duration
Affected: MEDICAID RHODE ISLAND
Timeline · 1 update
  1. resolved May 12, 2026, 09:51 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 11, 2026

WELLPOINT - Multiple Transactions - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM ET on Friday, May 15th till 3 AM ET on Saturday, May 16th

Detected by Pingoru
May 11, 2026, 08:08 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
20d 19h
Affected: OTHER BLUE PLANS ANTHEM - WIANTHEM - MOANTHEM - WIOTHER BLUE PLANS EMPIRE BCBS - NYOTHER BLUE PLANS - BCBSGAOTHER BLUE PLANS ANTHEM - INOTHER BLUE PLANS ANTHEM - KYOTHER BLUE PLANS ANTHEM - MEOTHER BLUE PLANS ANTHEM - MOOTHER BLUE PLANS ANTHEM - NHOTHER BLUE PLANS ANTHEM - NVOTHER BLUE PLANS ANTHEM - OHOTHER BLUE PLANS ANTHEM - VAANTHEM - CAANTHEM - COANTHEM - CTBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OHANTHEM - VAEMPIRE BCBS - NYAMERIGROUPDELL CHILDRENS HEALTH PLANMANAGED CARE SERVICES MCS - CAOTHER BLUE PLANS ANTHEM - CAOTHER BLUE PLANS ANTHEM - COOTHER BLUE PLANS ANTHEM - CTOTHER BLUE PLANS EMPIRE BC - NYUNICARE
Timeline · 5 updates
  1. scheduled May 11, 2026, 08:08 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. scheduled May 13, 2026, 02:33 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  3. scheduled May 13, 2026, 02:37 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  4. scheduled May 13, 2026, 05:10 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  5. scheduled May 13, 2026, 05:11 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice May 11, 2026

UNITEDHEALTHONE PACIFICARE LIFE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 09:38 AM UTC
Resolved
May 11, 2026, 09:33 PM UTC
Duration
11h 55m
Affected: UNITEDHEALTHONE PACIFICARE LIFE
Timeline · 2 updates
  1. identified May 11, 2026, 09:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 09:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Virginia Medicaid - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 11, 2026, 07:52 AM UTC
Resolved
May 11, 2026, 10:03 AM UTC
Duration
2h 10m
Affected: Virginia Medicaid
Timeline · 2 updates
  1. identified May 11, 2026, 07:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 11, 2026, 10:03 AM UTC

    This incident has been resolved.

Read the full incident report →