- Detected by Pingoru
- May 16, 2026, 09:50 PM UTC
- Resolved
- May 17, 2026, 01:11 PM UTC
- Duration
- 15h 20m
Affected: WELLCARE HEALTH PLANS
Timeline · 2 updates
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identified May 16, 2026, 09:50 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 17, 2026, 01:11 PM UTC
This incident has been resolved.
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- Detected by Pingoru
- May 16, 2026, 08:22 AM UTC
- Resolved
- May 23, 2026, 06:44 AM UTC
- Duration
- 6d 22h
Affected: IMAGINE360 ADMINISTRATORS (GPA)
Timeline · 2 updates
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identified May 16, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT06_013 errors. Customers are receiving VT05_035 and Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 23, 2026, 06:44 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 07:17 AM UTC
- Resolved
- May 16, 2026, 09:57 PM UTC
- Duration
- 14h 40m
Affected: FREEDOM HEALTH PLANFRH-FREEDOM HEALTH INC.OPT-OPTIMUM HEALTHCARE INC.
Timeline · 2 updates
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identified May 16, 2026, 07:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 16, 2026, 09:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 07:11 AM UTC
- Resolved
- May 16, 2026, 10:03 AM UTC
- Duration
- 2h 51m
Affected: PHYSICIANS HEALTH PLAN MID MICHIGAN
Timeline · 2 updates
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identified May 16, 2026, 07:11 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 16, 2026, 10:03 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 06:29 AM UTC
- Resolved
- May 18, 2026, 06:25 AM UTC
- Duration
- 1d 23h
Affected: DRHCP
Timeline · 2 updates
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identified May 16, 2026, 06:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 06:25 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 01:41 AM UTC
- Resolved
- May 16, 2026, 07:39 AM UTC
- Duration
- 5h 57m
Timeline · 2 updates
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identified May 16, 2026, 01:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 16, 2026, 07:39 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 01:09 AM UTC
- Resolved
- May 16, 2026, 09:20 AM UTC
- Duration
- 8h 11m
Affected: PARKLAND COMMUNITY HEALTH PLAN100347EMBLM
Timeline · 2 updates
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identified May 16, 2026, 01:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 16, 2026, 09:20 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 11:12 PM UTC
- Resolved
- May 16, 2026, 05:47 AM UTC
- Duration
- 6h 35m
Affected: MERCY CARE ARIZONA
Timeline · 2 updates
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identified May 15, 2026, 11:12 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 16, 2026, 05:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 09:32 PM UTC
- Resolved
- May 18, 2026, 05:56 AM UTC
- Duration
- 2d 8h
Affected: MERCY CARE ARIZONA
Timeline · 2 updates
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identified May 15, 2026, 09:32 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 05:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 08:57 AM UTC
- Resolved
- May 15, 2026, 03:07 PM UTC
- Duration
- 6h 10m
Affected: MEDICA GOVERNMENT PROGRAMS
Timeline · 2 updates
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identified May 15, 2026, 08:57 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 15, 2026, 03:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 08:35 AM UTC
- Resolved
- May 16, 2026, 10:03 PM UTC
- Duration
- 1d 13h
Affected: SELHT
Timeline · 2 updates
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identified May 15, 2026, 08:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 16, 2026, 10:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 08:28 AM UTC
- Resolved
- May 16, 2026, 10:04 AM UTC
- Duration
- 1d 1h
Affected: HEALTH PLANS INCORPORATED
Timeline · 2 updates
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identified May 15, 2026, 08:28 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 16, 2026, 10:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 11:31 PM UTC
- Resolved
- May 15, 2026, 01:51 AM UTC
- Duration
- 2h 20m
Affected: SUTTER HEALTH PLUS
Timeline · 2 updates
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identified May 14, 2026, 11:31 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 15, 2026, 01:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 10:59 PM UTC
- Resolved
- May 18, 2026, 05:53 AM UTC
- Duration
- 3d 6h
Affected: WellcareWELLCARE KENTUCKY
Timeline · 3 updates
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identified May 14, 2026, 10:59 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 14, 2026, 11:02 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 05:53 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 10:33 PM UTC
- Resolved
- May 15, 2026, 01:59 AM UTC
- Duration
- 3h 25m
Affected: TUFTS HEALTH PLAN
Timeline · 2 updates
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identified May 14, 2026, 10:33 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 15, 2026, 01:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 03:03 PM UTC
- Resolved
- May 18, 2026, 10:07 AM UTC
- Duration
- 3d 19h
Affected: FLORIDA BLUETRULI HEALTHFLORIDA BLUE MEDICAREOTHER BLUE PLANSFLORIDA BLUE MEMBER COVERAGEG00590
Timeline · 2 updates
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identified May 14, 2026, 03:03 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, Professional Claims, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Update and HCSR Void transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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resolved May 18, 2026, 10:07 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 02:41 PM UTC
- Resolved
- May 14, 2026, 11:58 PM UTC
- Duration
- 9h 17m
Affected: BLUECROSS BLUESHIELD (BCBS) OF HAWAII
Timeline · 2 updates
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identified May 14, 2026, 02:41 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 14, 2026, 11:58 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 01:37 AM UTC
- Resolved
- May 14, 2026, 02:32 AM UTC
- Duration
- 55m
Affected: HUMANA LONG TERM CAREHUMANACompBenefitsHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID
Timeline · 2 updates
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identified May 14, 2026, 01:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 14, 2026, 02:32 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 08:40 PM UTC
- Resolved
- May 13, 2026, 10:54 PM UTC
- Duration
- 2h 14m
Affected: FLORIDA BLUEFLORIDA BLUE MEDICAREOTHER BLUE PLANS
Timeline · 3 updates
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identified May 13, 2026, 08:40 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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identified May 13, 2026, 09:51 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 13, 2026, 10:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 03:36 PM UTC
- Resolved
- May 13, 2026, 08:08 PM UTC
- Duration
- 4h 32m
Affected: WELLCARE NEW YORK
Timeline · 2 updates
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identified May 13, 2026, 03:36 PM UTC
We are seeing Health Care Services Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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resolved May 13, 2026, 08:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 12:12 AM UTC
- Resolved
- May 15, 2026, 02:03 AM UTC
- Duration
- 2d 1h
Affected: Auxiant
Timeline · 2 updates
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identified May 13, 2026, 12:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 15, 2026, 02:03 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 09:51 PM UTC
- Resolved
- May 12, 2026, 09:51 PM UTC
- Duration
- —
Affected: MEDICAID RHODE ISLAND
Timeline · 1 update
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resolved May 12, 2026, 09:51 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 08:08 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 20d 19h
Affected: OTHER BLUE PLANS ANTHEM - WIANTHEM - MOANTHEM - WIOTHER BLUE PLANS EMPIRE BCBS - NYOTHER BLUE PLANS - BCBSGAOTHER BLUE PLANS ANTHEM - INOTHER BLUE PLANS ANTHEM - KYOTHER BLUE PLANS ANTHEM - MEOTHER BLUE PLANS ANTHEM - MOOTHER BLUE PLANS ANTHEM - NHOTHER BLUE PLANS ANTHEM - NVOTHER BLUE PLANS ANTHEM - OHOTHER BLUE PLANS ANTHEM - VAANTHEM - CAANTHEM - COANTHEM - CTBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OHANTHEM - VAEMPIRE BCBS - NYAMERIGROUPDELL CHILDRENS HEALTH PLANMANAGED CARE SERVICES MCS - CAOTHER BLUE PLANS ANTHEM - CAOTHER BLUE PLANS ANTHEM - COOTHER BLUE PLANS ANTHEM - CTOTHER BLUE PLANS EMPIRE BC - NYUNICARE
Timeline · 5 updates
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scheduled May 11, 2026, 08:08 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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scheduled May 13, 2026, 02:33 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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scheduled May 13, 2026, 02:37 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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scheduled May 13, 2026, 05:10 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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scheduled May 13, 2026, 05:11 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 09:38 AM UTC
- Resolved
- May 11, 2026, 09:33 PM UTC
- Duration
- 11h 55m
Affected: UNITEDHEALTHONE PACIFICARE LIFE
Timeline · 2 updates
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identified May 11, 2026, 09:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 11, 2026, 09:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 07:52 AM UTC
- Resolved
- May 11, 2026, 10:03 AM UTC
- Duration
- 2h 10m
Affected: Virginia Medicaid
Timeline · 2 updates
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identified May 11, 2026, 07:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 11, 2026, 10:03 AM UTC
This incident has been resolved.
Read the full incident report →