- Detected by Pingoru
- May 08, 2026, 11:56 PM UTC
- Resolved
- May 09, 2026, 10:28 PM UTC
- Duration
- 22h 32m
Affected: 22326
Timeline · 2 updates
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identified May 08, 2026, 11:56 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 09, 2026, 10:28 PM UTC
This incident has been resolved.
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- Detected by Pingoru
- May 08, 2026, 10:32 PM UTC
- Resolved
- May 12, 2026, 10:00 PM UTC
- Duration
- 3d 23h
Affected: MEDICAID RHODE ISLAND
Timeline · 2 updates
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identified May 08, 2026, 10:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 12, 2026, 10:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 10:20 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 23d 16h
Affected: OTHER BLUE PLANS ANTHEM - WIANTHEM - MOANTHEM - WIOTHER BLUE PLANS EMPIRE BCBS - NYOTHER BLUE PLANS - BCBSGAOTHER BLUE PLANS ANTHEM - INOTHER BLUE PLANS ANTHEM - KYOTHER BLUE PLANS ANTHEM - MEOTHER BLUE PLANS ANTHEM - MOOTHER BLUE PLANS ANTHEM - NHOTHER BLUE PLANS ANTHEM - NVOTHER BLUE PLANS ANTHEM - OHOTHER BLUE PLANS ANTHEM - VAANTHEM - CAANTHEM - COANTHEM - CTBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OHANTHEM - VAEMPIRE BCBS - NYAMERIGROUPDELL CHILDRENS HEALTH PLANMANAGED CARE SERVICES MCS - CAOTHER BLUE PLANS ANTHEM - CAOTHER BLUE PLANS ANTHEM - COOTHER BLUE PLANS ANTHEM - CTOTHER BLUE PLANS EMPIRE BC - NYUNICARE
Timeline · 1 update
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scheduled May 08, 2026, 10:20 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 10:17 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 23d 16h
Affected: HUMANA95092CAREPLUS
Timeline · 1 update
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scheduled May 08, 2026, 10:17 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 04:19 PM UTC
- Resolved
- May 12, 2026, 10:04 PM UTC
- Duration
- 4d 5h
Affected: BANKERS FIDELITY LIFE INSURANCE COMPANY
Timeline · 2 updates
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identified May 08, 2026, 04:19 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 12, 2026, 10:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 02:43 PM UTC
- Resolved
- May 07, 2026, 03:50 PM UTC
- Duration
- 1h 6m
Affected: AETNA60054BANNER HEALTHALLINA HEALTH
Timeline · 2 updates
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identified May 07, 2026, 02:43 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 07, 2026, 03:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 12:56 PM UTC
- Resolved
- May 07, 2026, 05:23 PM UTC
- Duration
- 4h 26m
Affected: CAREFIRST BLUECROSS BLUESHIELDCAREFIRST MEDICARE ADVANTAGECAREFIRST BCBS MARYLAND
Timeline · 2 updates
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identified May 07, 2026, 12:56 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 07, 2026, 05:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 03:49 AM UTC
- Resolved
- May 07, 2026, 05:15 AM UTC
- Duration
- 1h 26m
Affected: HUMANA
Timeline · 3 updates
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identified May 07, 2026, 03:49 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions failing with timeout/VT07_037 errors. Customers are receiving timeout/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 07, 2026, 03:50 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions failing with timeout/VT07_037 errors. Customers are receiving timeout/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 07, 2026, 05:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 07, 2026, 03:40 AM UTC
- Resolved
- May 07, 2026, 02:33 PM UTC
- Duration
- 10h 52m
Affected: FREEDOM HEALTH PLAN
Timeline · 3 updates
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identified May 07, 2026, 03:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 07, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 07, 2026, 02:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 10:44 PM UTC
- Resolved
- May 12, 2026, 10:12 PM UTC
- Duration
- 5d 23h
Affected: PEACH STATE HEALTH PLAN
Timeline · 2 updates
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identified May 06, 2026, 10:44 PM UTC
We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 12, 2026, 10:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 08:46 PM UTC
- Resolved
- May 06, 2026, 08:46 PM UTC
- Duration
- —
Affected: IL621
Timeline · 1 update
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resolved May 06, 2026, 08:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 5/6/2026, 1:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 05:33 PM UTC
- Resolved
- May 06, 2026, 08:46 PM UTC
- Duration
- 3h 13m
Affected: BCBS TEXAS MEDICAID STAR CHIP
Timeline · 2 updates
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identified May 06, 2026, 05:33 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 06, 2026, 08:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 04:48 PM UTC
- Resolved
- May 10, 2026, 12:37 AM UTC
- Duration
- 3d 7h
Affected: IL621
Timeline · 2 updates
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identified May 06, 2026, 04:48 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 10, 2026, 12:37 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 05:11 AM UTC
- Resolved
- May 06, 2026, 10:49 AM UTC
- Duration
- 5h 37m
Affected: CENTENE CORPORATION
Timeline · 2 updates
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identified May 06, 2026, 05:11 AM UTC
We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 06, 2026, 10:49 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 08:47 PM UTC
- Resolved
- May 05, 2026, 10:04 PM UTC
- Duration
- 1h 16m
Affected: CAPITAL HEALTH PLAN
Timeline · 2 updates
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identified May 05, 2026, 08:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.
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resolved May 05, 2026, 10:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 02:46 PM UTC
- Resolved
- May 10, 2026, 01:47 AM UTC
- Duration
- 4d 11h
Affected: BLUECROSS BLUESHIELD (BCBS) OF HAWAII
Timeline · 2 updates
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identified May 05, 2026, 02:46 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 10, 2026, 01:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 01:21 PM UTC
- Resolved
- May 05, 2026, 03:17 PM UTC
- Duration
- 1h 55m
Affected: FALLON COMMUNITY HEALTH PLANDAVIS VISIONHIPNYPARKLAND COMMUNITY HEALTH PLANEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLM100347GHI - GROUP HEALTH INCEL PASO FIRST HEALTH PLANS - CHIPCONNECTICARE MEDICAREUSHL
Timeline · 2 updates
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identified May 05, 2026, 01:21 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Invalid Response/"Unauthorized - Account is currently locked. Please try again later." errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 05, 2026, 03:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 10:57 AM UTC
- Resolved
- May 05, 2026, 01:03 PM UTC
- Duration
- 2h 6m
Affected: BCBSMN MEDICAID
Timeline · 2 updates
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identified May 05, 2026, 10:57 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 05, 2026, 01:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 09:47 PM UTC
- Resolved
- Jun 01, 2026, 03:11 PM UTC
- Duration
- 27d 17h
Affected: HUMANA
Timeline · 1 update
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scheduled May 04, 2026, 09:47 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Institutional Claims, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 12:46 PM UTC
- Resolved
- May 04, 2026, 04:54 PM UTC
- Duration
- 4h 7m
Affected: BCBS SOUTH CAROLINABCBS South Carolina
Timeline · 3 updates
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identified May 04, 2026, 12:46 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 04, 2026, 04:23 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 04, 2026, 04:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 11:49 AM UTC
- Resolved
- May 09, 2026, 04:30 AM UTC
- Duration
- 4d 16h
Affected: BCBSNC
Timeline · 2 updates
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identified May 04, 2026, 11:49 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 09, 2026, 04:30 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 07:25 AM UTC
- Resolved
- May 06, 2026, 09:26 PM UTC
- Duration
- 2d 14h
Affected: Healthcare Management AdministratorsREGENCE GROUP ADMINISTRATORS
Timeline · 5 updates
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identified May 04, 2026, 07:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 04, 2026, 04:21 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 04, 2026, 09:25 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 05, 2026, 08:56 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 06, 2026, 09:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 04:37 AM UTC
- Resolved
- May 04, 2026, 08:50 AM UTC
- Duration
- 4h 12m
Affected: Virginia Medicaid
Timeline · 3 updates
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identified May 04, 2026, 04:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 04, 2026, 07:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 04, 2026, 08:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 03:37 AM UTC
- Resolved
- May 04, 2026, 05:15 AM UTC
- Duration
- 1h 38m
Affected: HUMANA LONG TERM CAREHUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID
Timeline · 3 updates
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identified May 04, 2026, 03:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 04, 2026, 03:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 04, 2026, 05:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 12:29 AM UTC
- Resolved
- May 04, 2026, 05:18 AM UTC
- Duration
- 4h 48m
Affected: BCBS of Kansas
Timeline · 2 updates
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identified May 04, 2026, 12:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved May 04, 2026, 05:18 AM UTC
This incident has been resolved.
Read the full incident report →