Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 464 outages in the last 2 years totaling 2574h 43m of downtime — averaging 19 incidents per month.

There were 464 Availity outages since August 20, 2025 totaling 2574h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 8, 2026

22326 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 08, 2026, 11:56 PM UTC
Resolved
May 09, 2026, 10:28 PM UTC
Duration
22h 32m
Affected: 22326
Timeline · 2 updates
  1. identified May 08, 2026, 11:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 10:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

MEDICAID RHODE ISLAND - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 08, 2026, 10:32 PM UTC
Resolved
May 12, 2026, 10:00 PM UTC
Duration
3d 23h
Affected: MEDICAID RHODE ISLAND
Timeline · 2 updates
  1. identified May 08, 2026, 10:32 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

WELLPOINT - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, May 8th from 10:00:00 PM EDT through 10:00:00 PM EDT Sunday, May 10th.

Detected by Pingoru
May 08, 2026, 10:20 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
23d 16h
Affected: OTHER BLUE PLANS ANTHEM - WIANTHEM - MOANTHEM - WIOTHER BLUE PLANS EMPIRE BCBS - NYOTHER BLUE PLANS - BCBSGAOTHER BLUE PLANS ANTHEM - INOTHER BLUE PLANS ANTHEM - KYOTHER BLUE PLANS ANTHEM - MEOTHER BLUE PLANS ANTHEM - MOOTHER BLUE PLANS ANTHEM - NHOTHER BLUE PLANS ANTHEM - NVOTHER BLUE PLANS ANTHEM - OHOTHER BLUE PLANS ANTHEM - VAANTHEM - CAANTHEM - COANTHEM - CTBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OHANTHEM - VAEMPIRE BCBS - NYAMERIGROUPDELL CHILDRENS HEALTH PLANMANAGED CARE SERVICES MCS - CAOTHER BLUE PLANS ANTHEM - CAOTHER BLUE PLANS ANTHEM - COOTHER BLUE PLANS ANTHEM - CTOTHER BLUE PLANS EMPIRE BC - NYUNICARE
Timeline · 1 update
  1. scheduled May 08, 2026, 10:20 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice May 8, 2026

Multiple Payers - HUMANA, HUMANA, 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions will be unavailable Friday, May 15th from 10:...

Detected by Pingoru
May 08, 2026, 10:17 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
23d 16h
Affected: HUMANA95092CAREPLUS
Timeline · 1 update
  1. scheduled May 08, 2026, 10:17 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice May 8, 2026

BANKERS FIDELITY LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 08, 2026, 04:19 PM UTC
Resolved
May 12, 2026, 10:04 PM UTC
Duration
4d 5h
Affected: BANKERS FIDELITY LIFE INSURANCE COMPANY
Timeline · 2 updates
  1. identified May 08, 2026, 04:19 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

Multiple Payers - 60054, AETNA, ALLINA HEALTH, BANNER HEALTH - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable.

Detected by Pingoru
May 07, 2026, 02:43 PM UTC
Resolved
May 07, 2026, 03:50 PM UTC
Duration
1h 6m
Affected: AETNA60054BANNER HEALTHALLINA HEALTH
Timeline · 2 updates
  1. identified May 07, 2026, 02:43 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 07, 2026, 03:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST BCBS MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ab...

Detected by Pingoru
May 07, 2026, 12:56 PM UTC
Resolved
May 07, 2026, 05:23 PM UTC
Duration
4h 26m
Affected: CAREFIRST BLUECROSS BLUESHIELDCAREFIRST MEDICARE ADVANTAGECAREFIRST BCBS MARYLAND
Timeline · 2 updates
  1. identified May 07, 2026, 12:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 07, 2026, 05:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

HUMANA - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions are curren...

Detected by Pingoru
May 07, 2026, 03:49 AM UTC
Resolved
May 07, 2026, 05:15 AM UTC
Duration
1h 26m
Affected: HUMANA
Timeline · 3 updates
  1. identified May 07, 2026, 03:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions failing with timeout/VT07_037 errors. Customers are receiving timeout/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 07, 2026, 03:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions failing with timeout/VT07_037 errors. Customers are receiving timeout/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 07, 2026, 05:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 7, 2026

FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 07, 2026, 03:40 AM UTC
Resolved
May 07, 2026, 02:33 PM UTC
Duration
10h 52m
Affected: FREEDOM HEALTH PLAN
Timeline · 3 updates
  1. identified May 07, 2026, 03:40 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 07, 2026, 03:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 07, 2026, 02:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

PEACH STATE HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 06, 2026, 10:44 PM UTC
Resolved
May 12, 2026, 10:12 PM UTC
Duration
5d 23h
Affected: PEACH STATE HEALTH PLAN
Timeline · 2 updates
  1. identified May 06, 2026, 10:44 PM UTC

    We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Detected by Pingoru
May 06, 2026, 08:46 PM UTC
Resolved
May 06, 2026, 08:46 PM UTC
Duration
Affected: IL621
Timeline · 1 update
  1. resolved May 06, 2026, 08:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 5/6/2026, 1:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 6, 2026

BCBS TEXAS MEDICAID STAR CHIP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 06, 2026, 05:33 PM UTC
Resolved
May 06, 2026, 08:46 PM UTC
Duration
3h 13m
Affected: BCBS TEXAS MEDICAID STAR CHIP
Timeline · 2 updates
  1. identified May 06, 2026, 05:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 06, 2026, 08:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 06, 2026, 04:48 PM UTC
Resolved
May 10, 2026, 12:37 AM UTC
Duration
3d 7h
Affected: IL621
Timeline · 2 updates
  1. identified May 06, 2026, 04:48 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 12:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

CENTENE CORPORATION - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are currently unavailable.

Detected by Pingoru
May 06, 2026, 05:11 AM UTC
Resolved
May 06, 2026, 10:49 AM UTC
Duration
5h 37m
Affected: CENTENE CORPORATION
Timeline · 2 updates
  1. identified May 06, 2026, 05:11 AM UTC

    We are seeing HCSR Detailed Auth/Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 06, 2026, 10:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026

CAPITAL HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 05, 2026, 08:47 PM UTC
Resolved
May 05, 2026, 10:04 PM UTC
Duration
1h 16m
Affected: CAPITAL HEALTH PLAN
Timeline · 2 updates
  1. identified May 05, 2026, 08:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.

  2. resolved May 05, 2026, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 05, 2026, 02:46 PM UTC
Resolved
May 10, 2026, 01:47 AM UTC
Duration
4d 11h
Affected: BLUECROSS BLUESHIELD (BCBS) OF HAWAII
Timeline · 2 updates
  1. identified May 05, 2026, 02:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 01:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026

Multiple Payers - FALLON COMMUNITY HEALTH PLAN, DAVIS VISION, HIPNY, PARKLAND COMMUNITY HEALTH PLAN, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, 100347, GHI - GROUP HEALTH INC, EL PASO FIRST HEALTH PLANS - CHIP, CONNECTICARE MEDICARE, USHL ...

Detected by Pingoru
May 05, 2026, 01:21 PM UTC
Resolved
May 05, 2026, 03:17 PM UTC
Duration
1h 55m
Affected: FALLON COMMUNITY HEALTH PLANDAVIS VISIONHIPNYPARKLAND COMMUNITY HEALTH PLANEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLM100347GHI - GROUP HEALTH INCEL PASO FIRST HEALTH PLANS - CHIPCONNECTICARE MEDICAREUSHL
Timeline · 2 updates
  1. identified May 05, 2026, 01:21 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Invalid Response/"Unauthorized - Account is currently locked. Please try again later." errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 05, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026

BCBSMN MEDICAID - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 05, 2026, 10:57 AM UTC
Resolved
May 05, 2026, 01:03 PM UTC
Duration
2h 6m
Affected: BCBSMN MEDICAID
Timeline · 2 updates
  1. identified May 05, 2026, 10:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 05, 2026, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 4, 2026

HUMANA - Multiple Transactions - Due to scheduled maintenance Claims, Eligibility & Benefit, & Claim Status transactions will be unavailable from Wed, 5/6/2026, at 9:00pm ET to Thurs, 5/7/2026, at 1:00am ET. Claims submitted during this time will be r...

Detected by Pingoru
May 04, 2026, 09:47 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
27d 17h
Affected: HUMANA
Timeline · 1 update
  1. scheduled May 04, 2026, 09:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Institutional Claims, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice May 4, 2026

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 04, 2026, 12:46 PM UTC
Resolved
May 04, 2026, 04:54 PM UTC
Duration
4h 7m
Affected: BCBS SOUTH CAROLINABCBS South Carolina
Timeline · 3 updates
  1. identified May 04, 2026, 12:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 04, 2026, 04:23 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 04, 2026, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 4, 2026

BCBSNC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 04, 2026, 11:49 AM UTC
Resolved
May 09, 2026, 04:30 AM UTC
Duration
4d 16h
Affected: BCBSNC
Timeline · 2 updates
  1. identified May 04, 2026, 11:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 04:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 4, 2026

Multiple Payers - Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS, RGA of Idaho - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 04, 2026, 07:25 AM UTC
Resolved
May 06, 2026, 09:26 PM UTC
Duration
2d 14h
Affected: Healthcare Management AdministratorsREGENCE GROUP ADMINISTRATORS
Timeline · 5 updates
  1. identified May 04, 2026, 07:25 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 04, 2026, 04:21 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified May 04, 2026, 09:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. identified May 05, 2026, 08:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  5. resolved May 06, 2026, 09:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 4, 2026

Multiple Payers - Virginia Medicaid, VAMMIS FA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 04, 2026, 04:37 AM UTC
Resolved
May 04, 2026, 08:50 AM UTC
Duration
4h 12m
Affected: Virginia Medicaid
Timeline · 3 updates
  1. identified May 04, 2026, 04:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 04, 2026, 07:44 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 04, 2026, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 4, 2026

Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA, HUMANA HEALTHY HORIZON OH MEDICAID, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 04, 2026, 03:37 AM UTC
Resolved
May 04, 2026, 05:15 AM UTC
Duration
1h 38m
Affected: HUMANA LONG TERM CAREHUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID
Timeline · 3 updates
  1. identified May 04, 2026, 03:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 04, 2026, 03:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 04, 2026, 05:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 4, 2026

BCBS of Kansas - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 04, 2026, 12:29 AM UTC
Resolved
May 04, 2026, 05:18 AM UTC
Duration
4h 48m
Affected: BCBS of Kansas
Timeline · 2 updates
  1. identified May 04, 2026, 12:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:18 AM UTC

    This incident has been resolved.

Read the full incident report →