Availity incident
Multiple Payers - KEYSTONE FIRST, KEYSTONE FIRST VIP CHOICE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Notice Vendor's status page →
Resolved after 37 minutes, affecting KEYSTONE FIRST VIP CHOICE and KEYSTONE FIRST, on September 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Affected components
KEYSTONE FIRST VIP CHOICEKEYSTONE FIRST
Update timeline
- identified Sep 19, 2026, 08:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- identified Sep 19, 2026, 08:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 08:56 AM UTC
This incident has been resolved.
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