Availity incident

Multiple Payers - IL621, MEDICAID ILLINOIS IDPA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 20, 2026 affecting IL621 and MEDICAID ILLINOIS IDPA, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2026, 04:14 AM UTC
Resolved
Sep 20, 2026, 04:49 AM UTC
Duration
35m
Detected by Pingoru
Sep 20, 2026, 04:14 AM UTC

Affected components

IL621MEDICAID ILLINOIS IDPA

Update timeline

  1. identified Sep 20, 2026, 04:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

  2. resolved Sep 20, 2026, 04:49 AM UTC

    This incident has been resolved.