Availity incident

Multiple Payers - REGENCE BCBS OF UTAH, REGENCE BLUESHIELD, REGENCE BCBS OF OREGON - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 21, 2026 affecting REGENCE BCBS OF UTAH and REGENCE BLUESHIELD and 1 more component, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 04:18 PM UTC
Resolved
Sep 21, 2026, 10:18 PM UTC
Duration
5h 59m
Detected by Pingoru
Sep 21, 2026, 04:18 PM UTC

Affected components

REGENCE BCBS OF UTAHREGENCE BLUESHIELDREGENCE BCBS OF OREGON

Update timeline

  1. identified Sep 21, 2026, 04:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.

  2. resolved Sep 21, 2026, 10:18 PM UTC

    This incident has been resolved.