Availity incident
Multiple Payers - AMERIHEALTH DISTRICT OF COLUMBIA, SELECT HEALTH OF SOUTH CAROLINA, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS DELAWARE, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH CARITAS NEW HAMPSHIRE,...
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Resolved after 1 hour 13 minutes, affecting AMERIHEALTH DISTRICT OF COLUMBIA and SELECT HEALTH OF SOUTH CAROLINA and 1 more, on September 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Affected components
AMERIHEALTH DISTRICT OF COLUMBIASELECT HEALTH OF SOUTH CAROLINAAMERIHEALTH MERCY HEALTH PLANAMERIHEALTH CARITAS DELAWAREAMERIHEALTH CARITAS NORTH CAROLINAAMERIHEALTH CARITAS NEW HAMPSHIREAPA02
Update timeline
- identified Sep 19, 2026, 07:46 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Sep 19, 2026, 09:00 AM UTC
This incident has been resolved.
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