- Detected by Pingoru
- Jun 10, 2026, 04:55 AM UTC
- Resolved
- Jun 10, 2026, 06:31 AM UTC
- Duration
- 1h 35m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 4 updates
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investigating Jun 10, 2026, 04:55 AM UTC
We are investigating reports of extended delays being experienced across tasks such as processing of Incoming Emails, Notifications relating to changes or creation of Work Items, in addition to delays in processing Scheduled Triggers from Marketplace apps. Our team is looking into this with urgency and we will provide further update within one hour as our investigation continues.
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identified Jun 10, 2026, 05:39 AM UTC
Our team has identified the root cause for this issue and has now deployed a fix that is rolling out across impacted products. At this time we are monitoring for the recovery of these events across Jira Service Management, Jira Cloud and Ecosystem app Scheduled Triggers. We will provide further update within one hour or when we have seen a full recovery of all task processing across these products.
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monitoring Jun 10, 2026, 06:14 AM UTC
Our team has now determined that performance has returned to expected levels for those impacted by this incident. Additional products that are now known to have been impacted by this incident are Confluence, Customer Service Management, and Jira Product Discovery. These products would have seen similar impact where email notifications or processing of events may have been delayed while this incident was underway. We are now monitoring for the full recovery of performance across all products and will update when we are confident this issue is fully resolved, or within one hour, whichever is sooner.
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resolved Jun 10, 2026, 06:31 AM UTC
We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 10:40 AM UTC
- Resolved
- May 26, 2026, 01:55 PM UTC
- Duration
- 3h 15m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 4 updates
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investigating May 26, 2026, 10:40 AM UTC
We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.
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investigating May 26, 2026, 11:58 AM UTC
We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.
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investigating May 26, 2026, 11:58 AM UTC
We are actively investigating an issue affecting the editing macros in Confluence Cloud editor. Our team is working to identify the root cause. We will provide an update within approximately one hour.
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resolved May 26, 2026, 01:55 PM UTC
Between 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro functionality has been fully restored.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 12:06 PM UTC
- Resolved
- May 20, 2026, 02:14 PM UTC
- Duration
- 2h 8m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 2 updates
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identified May 20, 2026, 12:06 PM UTC
Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report. The impact is limited to new deployments with Forge custom fields on Jira work items, however existing deployments with custom fields are running without any issues.
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resolved May 20, 2026, 02:14 PM UTC
The root cause has been identified and a fix has been applied. Full service restoration has been completed.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 10:16 AM UTC
- Resolved
- May 20, 2026, 10:16 AM UTC
- Duration
- —
Affected: Forge App Alerts
Timeline · 1 update
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resolved May 20, 2026, 10:16 AM UTC
Due to an incorrect deployment, a banner stating 'This app may stop working soon' was briefly displayed on the Marketplace Apps. This banner was not intended to appear on these apps. The feature has since been corrected and the banner is no longer appearing. No action is required, the banner was displayed in error and there is no impact to app functionality or availability. We apologise for any confusion this may have caused.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 09:04 PM UTC
- Resolved
- May 14, 2026, 09:35 PM UTC
- Duration
- 31m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 3 updates
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identified May 14, 2026, 09:04 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience inaccessibility for Developer and Marketplace service desks. We will continue to share additional updates here as more information is available.
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monitoring May 14, 2026, 09:20 PM UTC
The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
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resolved May 14, 2026, 09:35 PM UTC
On May 14, 2026, Developer and Marketplace service desks were inaccessible for affected users. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 05:11 AM UTC
- Resolved
- May 14, 2026, 06:49 AM UTC
- Duration
- 1h 38m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 7 updates
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identified May 14, 2026, 05:11 AM UTC
Further confirmations of impacted products have now been added to the incident. Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
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identified May 14, 2026, 05:24 AM UTC
It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident. We are continuing to receive reports about expanded product impact resulting from this incident. While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information. We will provide further update within one hour, or sooner as further information becomes available.
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identified May 14, 2026, 05:34 AM UTC
Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products. At this time, Atlassian customers should also be able to once again raise support requests with our team. We will provide further update within an hour as we are able to progress mitigating this issue.
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monitoring May 14, 2026, 05:43 AM UTC
Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.
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monitoring May 14, 2026, 06:40 AM UTC
We are now able to see recovery for all impacted products, and users should be able to access their products as expected. Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
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monitoring May 14, 2026, 06:41 AM UTC
We are now able to see recovery for all impacted products, and users should be able to access their products as expected. Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
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resolved May 14, 2026, 06:49 AM UTC
All products and services impacted by this incident should now be fully recovered, and this incident is resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 03:50 PM UTC
- Resolved
- May 12, 2026, 05:40 PM UTC
- Duration
- 1h 50m
Affected: Forge Function Invocation
Timeline · 4 updates
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identified May 12, 2026, 03:50 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience intermittent failures with forge invocations for some applications. We will continue to share additional updates here as more information is available.
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identified May 12, 2026, 04:57 PM UTC
We are seeing improvements in intermittent failures with forge invocations for some applications. Our team continues to work diligently on full mitigation, and we will continue to share additional updates as more information becomes available.
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monitoring May 12, 2026, 05:17 PM UTC
Intermittent failures with forge invocations for some applications have been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
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resolved May 12, 2026, 05:40 PM UTC
On May 12, 2026, some users in US East region may have experienced intermittent failures with forge invocations for some applications. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 02:03 PM UTC
- Resolved
- May 12, 2026, 06:11 PM UTC
- Duration
- 4h 8m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 5 updates
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investigating May 12, 2026, 02:03 PM UTC
We are aware of delays in Webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU-West region. Some partners may experience delayed or queued Webhook Events. Our teams are investigating the root cause, and we will provide further updates within the next 1 hour.
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investigating May 12, 2026, 03:00 PM UTC
Our teams are still investigating the root cause, and we will provide further updates within the next 2 hours.
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identified May 12, 2026, 04:27 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience delayed or queued webhook events. We will continue to share additional updates here as more information is available.
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monitoring May 12, 2026, 05:52 PM UTC
Delayed or queued webhook events issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
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resolved May 12, 2026, 06:11 PM UTC
On May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 02:24 PM UTC
- Resolved
- May 11, 2026, 06:16 PM UTC
- Duration
- 3h 51m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 6 updates
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identified May 11, 2026, 02:24 PM UTC
We are aware of delays in webhook event delivery that may be impacting Marketplace app integrations, primarily in the EU west region. Some partners may experience delayed or queued webhook events. Our team has identified the root cause and has taken action to mitigate the issue. We will continue to monitor and provide updates as the situation progresses.
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identified May 11, 2026, 02:48 PM UTC
Webhook event delivery in the EU West region has recovered and is operating normally. However, we are now seeing reports of similar delays in the US East region. Our team is actively investigating and working to resolve this. We will continue to monitor and provide further updates.
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identified May 11, 2026, 03:45 PM UTC
Our team has applied mitigation and is seeing improvement in US East region. Next update will be provided in one hour.
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identified May 11, 2026, 04:42 PM UTC
Our team continues to see improvements in US East region with delayed or queued webhook events declining. Next update will be provided in 90 minutes.
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monitoring May 11, 2026, 06:00 PM UTC
The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.
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resolved May 11, 2026, 06:16 PM UTC
On May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 04:10 AM UTC
- Resolved
- May 08, 2026, 07:45 PM UTC
- Duration
- 15h 35m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 05:40 PM UTC
- Resolved
- May 05, 2026, 10:34 PM UTC
- Duration
- 4h 54m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 4 updates
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investigating May 05, 2026, 05:40 PM UTC
We are actively investigating reports of performance degradation affecting Forge webhook delivery in the US East region. We will share updates here as more information is available.
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identified May 05, 2026, 06:58 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are seeing signs of improvement. Affected users may experience some delays in web hook delivery in the US East region. We'll continue to share additional updates here as more information is available.
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identified May 05, 2026, 08:37 PM UTC
Our teams have identified the cause of the issue and are continuing to work on mitigations. We continue to see signs of improvement. Affected users may experience some delays in web hook delivery in the US East region. We'll continue to share additional updates here as more information is available.
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resolved May 05, 2026, 10:34 PM UTC
On Tuesday, May 5, 2026, some Forge users may have experienced performance delays in webhook delivery in the US East region. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 08:59 AM UTC
- Resolved
- Apr 30, 2026, 02:56 PM UTC
- Duration
- 5h 57m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 4 updates
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investigating Apr 30, 2026, 08:59 AM UTC
We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.
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identified Apr 30, 2026, 10:05 AM UTC
We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.
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monitoring Apr 30, 2026, 01:36 PM UTC
A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.
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resolved Apr 30, 2026, 02:56 PM UTC
The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 06:57 AM UTC
- Resolved
- Apr 23, 2026, 04:14 PM UTC
- Duration
- 1d 9h
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 6 updates
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investigating Apr 22, 2026, 06:57 AM UTC
We are aware that some Forge apps are experiencing an increased number of 429 Too Many Requests errors when making calls to the Jira REST API. This is causing disruption for end users of affected apps. Confluence APIs are not impacted. If your app is impacted by this issue, the 429 response will contain the following headers: X-Failure-Category: FAILURE CLIENT RATE LIMITED X-Ratelimit-Limit: 360000 X-Ratelimit-Remaining: 0 Note that this gateway-level rate limiting does not return a Retry-After header. You can use the X-Ratelimit-Reset header to determine when the rate limit window resets and implement a backoff strategy accordingly. Our teams are investigating this issue with urgency, and we will provide an update within two hours.
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identified Apr 22, 2026, 08:53 AM UTC
Our teams have implemented initial remediation by increasing certain rate limits, and we will continue to monitor the situation closely to confirm stability. We will share further updates within the next 8 hours, or sooner if we have any meaningful developments to report.
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identified Apr 22, 2026, 04:21 PM UTC
After the initial remediation, we are seeing improvements and our teams continue to monitor the situation closely to confirm stability. We will share further updates within the next 8 hours, or sooner if there are any major developments.
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identified Apr 22, 2026, 11:29 PM UTC
We continue to see improvements in error rates, and our teams are evaluating further mitigation to expedite resolution.
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monitoring Apr 23, 2026, 03:27 PM UTC
The performance degradation has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
-
resolved Apr 23, 2026, 04:14 PM UTC
The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Apr 13, 2026, 10:58 AM UTC
- Resolved
- Apr 13, 2026, 03:11 PM UTC
- Duration
- 4h 13m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 3 updates
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investigating Apr 13, 2026, 10:58 AM UTC
We are aware that transaction-related information for Marketplace apps has not been available in partner reports since April 10, 2026. Our team is actively investigating the root cause and working to restore the data. Partners may notice missing transaction records for this period. We will provide updates as we have more information. We apologize for the inconvenience.
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identified Apr 13, 2026, 01:32 PM UTC
Transaction information for Marketplace apps has been restored and is now appearing again in partner reports. You may still see up to a 3-hour delay before new transactions show in your reports while we work to bring this back to normal. We are closely monitoring the situation and will continue to share updates.
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resolved Apr 13, 2026, 03:11 PM UTC
The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 06:55 AM UTC
- Resolved
- Apr 08, 2026, 07:45 AM UTC
- Duration
- 50m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations
Timeline · 4 updates
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investigating Apr 08, 2026, 06:55 AM UTC
We are investigating a failure in the Forge App logs experience, impacting Forge Ecosystem Cloud developers and vendors. We will provide more details once we identify the root cause.
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identified Apr 08, 2026, 06:55 AM UTC
We have identified a failure in the Forge App logs experience, impacting Forge Ecosystem Cloud developers and vendors. Our teams are working on it's resolution
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identified Apr 08, 2026, 07:45 AM UTC
We have identified a failure in the Forge App logs experience, impacting Forge Ecosystem Cloud developers and vendors. Our teams are working on it's resolution
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resolved Apr 08, 2026, 07:45 AM UTC
The outage affecting Forge app logs between 05:00 UTC and 07:00 UTC on 8 April 2026 has been resolved, and systems are now stable. We are currently working on recovery efforts, including retrieving logs from this downtime window and validating data completeness. During this process, you may temporarily see duplicate log entries; however, this will not result in duplicate usage or additional costs. We will continue to monitor the system closely and provide further updates as needed.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 08:46 PM UTC
- Resolved
- Apr 02, 2026, 10:36 PM UTC
- Duration
- 1h 49m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge Monetisation
Timeline · 2 updates
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investigating Apr 02, 2026, 08:46 PM UTC
We are actively investigating reports of a partial service disruption affecting Forge Remote applications integrating with JIRA. We will share updates here as more information is available.
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resolved Apr 02, 2026, 10:36 PM UTC
On April 2, 2026, affected users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Mar 24, 2026, 07:59 AM UTC
- Resolved
- Mar 24, 2026, 08:44 AM UTC
- Duration
- 45m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge Monetisation
Timeline · 2 updates
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identified Mar 24, 2026, 07:59 AM UTC
We are receiving reports of degraded performance on the Connect APIs impacting Connect apps. We have identified the cause and are rolling out a fix now. We are monitoring the deployment and will provide another update within two hours, or sooner
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resolved Mar 24, 2026, 08:44 AM UTC
On March 24, 2026, between 04:14 AM UTC and 08:40 AM UTC, Connect Apps using connect API's experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 10:05 AM UTC
- Resolved
- Mar 17, 2026, 11:37 AM UTC
- Duration
- 1h 32m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQL
Timeline · 4 updates
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investigating Mar 17, 2026, 10:05 AM UTC
We are actively investigating reports of performance degradation affecting Forge apps and Developer console will share updates here as more information becomes available.
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investigating Mar 17, 2026, 10:34 AM UTC
We are continuing to investigate this issue.
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investigating Mar 17, 2026, 10:59 AM UTC
We are investigating an incident impacting Forge app management and related developer tooling. Customers may experience errors when attempting to: -Install, upgrade, or deploy Forge apps -Use Forge app tunnelling (particularly newly created tunnels and tunnels older than 30 minutes) -Access or manage apps via the Atlassian Developer Console In addition, some underlying app platform capabilities used by Forge and related services are affected, including: -Certain app data residency operations -Rovo MCP consent flows and other app management operations that rely on the app platform At this time, existing Forge apps continue to run, and app invocations are not impacted. Our engineering teams are actively investigating the issue and working to restore normal operation. We will provide the next update in 60 mins or sooner if we have significant progress to share.
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resolved Mar 17, 2026, 11:37 AM UTC
On March 17th, 2026, between 9:05 AM UTC and 11:10 AM UTC, Forge app management and related developer tooling experienced some service disruption. The issue has now been resolved, and the service is operating normally for affected customers.
Read the full incident report →
- Detected by Pingoru
- Mar 12, 2026, 11:42 AM UTC
- Resolved
- Mar 13, 2026, 12:26 AM UTC
- Duration
- 12h 43m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQL
Timeline · 4 updates
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investigating Mar 12, 2026, 11:42 AM UTC
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
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investigating Mar 12, 2026, 01:38 PM UTC
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
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identified Mar 12, 2026, 01:38 PM UTC
Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.
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resolved Mar 13, 2026, 12:26 AM UTC
On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 04:15 PM UTC
- Resolved
- Mar 04, 2026, 03:04 AM UTC
- Duration
- 1d 10h
Affected: App listingsReporting APIs and dashboardsSearch
Timeline · 3 updates
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monitoring Mar 02, 2026, 04:15 PM UTC
Since Feb 27, 2026 some Marketplace Partners may see incorrect install counts in their Marketplace Partner Portal and listing for their apps. The Marketplace team has identified the bug and is working to correct the same. Please note, the actual customer installs for these apps remain unaffected. As next Steps, the Marketplace team is working on a fix and expects to restore accurate install counts by Mar 3, 2026, EOD.
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monitoring Mar 03, 2026, 05:06 PM UTC
We are providing an update regarding the install count discrepancy that some partners may have observed for some apps since Feb 27, 2026. - The install counts displayed on app listings are now accurate for the impacted apps. - The Active Installations tab in the Marketplace Partner Portal may still reflect incorrect counts for some apps; this will be corrected following tonight's scheduled update at 12:00 AM UTC on Mar 4, 2026. - Please note that actual customer installs were not impacted; only the reported counts displayed in the Partner Portal and on app listings were affected for some apps. We will share another update once the Partner Portal Active Installations tab has been fully corrected and validated. Thank you for your patience and understanding.
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resolved Mar 04, 2026, 03:04 AM UTC
We are providing a further update regarding the install count discrepancy that some partners may have observed for some apps since Feb 27, 2026. - The Active Installations tab in the Marketplace Partner Portal is now showing accurate install counts for impacted apps from Mar 3, 2026 onward. - The install counts displayed on app listings remain accurate for impacted apps. - Please note that data from Mar 3, 2026 onward will remain accurate going forward. - You may notice a temporary dip in install counts for Mar 2, 2026. We are backfilling the data, and counts for that date will be restored once complete. - Actual customer installs were not impacted; only the reported counts displayed in the Partner Portal and on app listings were affected for some apps, and this is now fully functional. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Feb 16, 2026, 11:24 AM UTC
- Resolved
- Feb 19, 2026, 05:12 PM UTC
- Duration
- 3d 5h
Affected: Developer console
Timeline · 3 updates
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investigating Feb 16, 2026, 11:24 AM UTC
Some Forge app billing admins may have received subscription cancellation emails, but we want to assure you that there is no disruption or impact to the functioning of your Forge apps, your apps will continue to operate as normal. Our team is actively working to reactivate any affected subscriptions. To help prevent any future interruptions, we kindly request that admins ensure a valid billing payment method is added before the next billing cycle. We apologise for any confusion and appreciate your understanding.
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identified Feb 16, 2026, 11:27 AM UTC
Some Forge app billing admins may have received subscription cancellation emails, but we want to assure you that there is no disruption or impact to the functioning of your Forge apps, your apps will continue to operate as normal. Our team is actively working to reactivate any affected subscriptions. To help prevent any future interruptions, we kindly request that admins ensure a valid billing payment method is added before the next billing cycle. We apologise for any confusion and appreciate your understanding.
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resolved Feb 19, 2026, 05:12 PM UTC
We have now reactivated all subscriptions that were previously cancelled. Impacted users may have received email notifications confirming this change. There has been no impact to the functioning of the app, it should continue to work as expected. To help prevent any future interruptions, we kindly request that billing admins ensure a valid billing payment method is added before the next billing cycle. We apologise for any confusion and appreciate your understanding.
Read the full incident report →
- Detected by Pingoru
- Feb 13, 2026, 07:41 AM UTC
- Resolved
- Feb 19, 2026, 08:04 AM UTC
- Duration
- 6d
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQL
Timeline · 7 updates
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2026, 09:37 AM UTC
- Resolved
- Feb 06, 2026, 11:32 AM UTC
- Duration
- 1h 54m
Affected: Forge Function Invocation
Timeline · 3 updates
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investigating Feb 06, 2026, 09:37 AM UTC
Impact We are currently experiencing an issue affecting the Forge platform, specifically impacting scheduled triggers. Users may notice that these triggers are not executing as expected. This issue was initially observed around 2 AM UTC. Current Status Our engineering team is actively investigating the issue and working toward restoring full service. The team is focused on identifying the root cause and implementing a solution to resolve the incident. Next Steps We will provide a status update in 60 minutes. The restoration of service is our priority, and the team will continue to monitor and address the situation as developments occur.
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identified Feb 06, 2026, 10:39 AM UTC
Impact We are currently experiencing an issue affecting the Forge platform, specifically impacting scheduled triggers. Users may notice that these triggers are not executing as expected. This issue was initially observed around 2 AM UTC. Current Status Our engineering team is actively investigating the issue. The issue is suspected to be related to a recent change that was deployed. The team is currently rolling back the changes. Next Steps We will provide a status update in 60 minutes. The restoration of service is our priority, and the team will continue to monitor and address the situation as developments occur.
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resolved Feb 06, 2026, 11:32 AM UTC
Impact We are currently experiencing an issue affecting the Forge platform, specifically related to scheduled triggers. Users may encounter instances where these triggers are not executing as anticipated, disrupting the normal operation of their Forge apps. This behavior began approximately at 2 AM UTC. Current Status Our engineering team identified the root cause and performed a rollback deployment to resolve the issue.
Read the full incident report →
- Detected by Pingoru
- Feb 03, 2026, 10:19 AM UTC
- Resolved
- Feb 03, 2026, 10:50 AM UTC
- Duration
- 30m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQL
Timeline · 3 updates
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investigating Feb 03, 2026, 10:19 AM UTC
Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
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investigating Feb 03, 2026, 10:24 AM UTC
Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
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resolved Feb 03, 2026, 10:50 AM UTC
Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 05:34 PM UTC
- Resolved
- Jan 28, 2026, 07:20 PM UTC
- Duration
- 1h 45m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQL
Timeline · 4 updates
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investigating Jan 28, 2026, 05:34 PM UTC
We are actively investigating reports of a partial service disruption affecting Forge. We'll share updates here as more information is available.
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investigating Jan 28, 2026, 06:33 PM UTC
We continue to investigate the issue, and will share updates here as more information becomes available.
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monitoring Jan 28, 2026, 07:02 PM UTC
The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
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resolved Jan 28, 2026, 07:20 PM UTC
On January 28, 2026, some customers may have experienced Forge function invocation availability disruption. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →