Atlassian Developer incident

Some customers received incorrect Time Tracker for Jira Cloud and DC app emails relating to free and trial subscriptions.

Minor Ongoing View vendor source →

Atlassian Developer is currently experiencing a minor incident affecting Notifications, which began 2d ago. The vendor's full update timeline is below.

Started
Jun 30, 2026, 02:45 AM UTC
Resolved
Ongoing
Duration
● 1d 11h
Detected by Pingoru
Jun 30, 2026, 02:45 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Jun 30, 2026, 02:45 AM UTC

    We are aware that some customers that are using the Time Tracker for Jira Cloud and DC app were incorrectly notified about the app converting to a free or a trial subscription. Our team is investigating this issue with urgency, and we will plan to notify any customers that received the incorrect email with a correction. There is no action required from those customers that have incorrectly received these emails. We apologize for any inconvenience this may have caused.