Atlassian Developer incident

Forge developer installation requests failing intermittently

Minor Resolved View vendor source →

Atlassian Developer experienced a minor incident on September 2, 2026 affecting Bitbucket Cloud APIs and App listing management and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 03:09 AM UTC
Resolved
Sep 02, 2026, 03:17 AM UTC
Duration
8m
Detected by Pingoru
Sep 02, 2026, 03:09 AM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

  1. investigating Sep 02, 2026, 03:09 AM UTC

    We are investigating reports of Forge developer installation requests failing intermittently with 'InstallationRequestFailedError' message. We will share more information within the next 1 hour or sooner.

  2. resolved Sep 02, 2026, 03:17 AM UTC

    We have identified the cause of the issue impacting installation requests and deployed a fix. The issue is now resolved, and the service is operating normally for all affected customers.