Atlassian Developer incident

Forge custom fields are not getting created

Minor Resolved View vendor source →

Atlassian Developer experienced a minor incident on May 20, 2026 affecting Bitbucket Cloud APIs and App listing management and 1 more component, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:06 PM UTC
Resolved
May 20, 2026, 02:14 PM UTC
Duration
2h 8m
Detected by Pingoru
May 20, 2026, 12:06 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

  1. identified May 20, 2026, 12:06 PM UTC

    Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report. The impact is limited to new deployments with Forge custom fields on Jira work items, however existing deployments with custom fields are running without any issues.

  2. resolved May 20, 2026, 02:14 PM UTC

    The root cause has been identified and a fix has been applied. Full service restoration has been completed.