Atlassian Developer incident

Degraded performance of Forge trigger

Minor Resolved View vendor source →

Atlassian Developer experienced a minor incident on May 5, 2026 affecting Bitbucket Cloud APIs and App listing management and 1 more component, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 05:40 PM UTC
Resolved
May 05, 2026, 10:34 PM UTC
Duration
4h 54m
Detected by Pingoru
May 05, 2026, 05:40 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

  1. investigating May 05, 2026, 05:40 PM UTC

    We are actively investigating reports of performance degradation affecting Forge webhook delivery in the US East region. We will share updates here as more information is available.

  2. identified May 05, 2026, 06:58 PM UTC

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are seeing signs of improvement. Affected users may experience some delays in web hook delivery in the US East region. We'll continue to share additional updates here as more information is available.

  3. identified May 05, 2026, 08:37 PM UTC

    Our teams have identified the cause of the issue and are continuing to work on mitigations. We continue to see signs of improvement. Affected users may experience some delays in web hook delivery in the US East region. We'll continue to share additional updates here as more information is available.

  4. resolved May 05, 2026, 10:34 PM UTC

    On Tuesday, May 5, 2026, some Forge users may have experienced performance delays in webhook delivery in the US East region. The issue has now been resolved, and the service is operating normally for all affected customers.