Atlassian Developer incident

Degraded Performance with Marketplace App Integrations in Jira Cloud

Resolved after 26 minutes, affecting Product Events, on November 4, 2026.

resolved Nov 04, 2026, 11:03 AM UTC

Between 03 November 2026, 19:55 UTC and 04 November 2026, 10:21 UTC, select Marketplace apps encountered 429 rate limit errors, causing intermittent delays for automated workflows in Jira Cloud. The underlying issue has been identified and mitigated, and all affected apps and integrations are functioning normally. If you continue to experience any issues, please reach out to our team at Atlassian Support.

Started
Nov 04, 2026, 10:36 AM UTC
Resolved
Nov 04, 2026, 11:03 AM UTC
Duration
26m
Detected by Pingoru
Nov 04, 2026, 10:36 AM UTC

Affected components

Product Events

Update timeline

  1. investigating Nov 04, 2026, 10:36 AM UTC

    We are investigating an issue where select Marketplace apps are encountering 429 rate limit errors, causing intermittent delays and impacting automated workflows in Jira Cloud. Core Jira functionality remains fully operational. Our teams are actively working on a resolution, and we will share our next update within 1 hour or sooner.

  2. resolved Nov 04, 2026, 11:03 AM UTC

    Between 03 November 2026, 19:55 UTC and 04 November 2026, 10:21 UTC, select Marketplace apps encountered 429 rate limit errors, causing intermittent delays for automated workflows in Jira Cloud. The underlying issue has been identified and mitigated, and all affected apps and integrations are functioning normally. If you continue to experience any issues, please reach out to our team at Atlassian Support.

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