Atlassian Developer incident

Degraded performance of Forge trigger

Minor Resolved View vendor source →
Started
Apr 28, 2026, 06:28 PM UTC
Resolved
Apr 28, 2026, 09:50 PM UTC
Duration
3h 22m
Detected by Pingoru
Apr 28, 2026, 06:28 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags Evaluations

Update timeline

  1. investigating Apr 28, 2026, 06:28 PM UTC

    We are actively investigating reports of performance degradation affecting Forge webhook delivery in prod-euwest region. We will share updates here as more information is available.

  2. investigating Apr 28, 2026, 06:34 PM UTC

    We are actively investigating reports of performance degradation affecting Forge triggers in prod-euwest region. We will share updates here as more information is available.

  3. identified Apr 28, 2026, 08:16 PM UTC

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users in prod-euwest region may experience performance degradation affecting Forge triggers. We will continue to share additional updates here as more information is available.

  4. monitoring Apr 28, 2026, 09:34 PM UTC

    The performance degradation of Forge triggers has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  5. resolved Apr 28, 2026, 09:50 PM UTC

    The issue has now been resolved, and the service is operating normally for all affected customers.

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