Atera Outage History

Some clients may experience issues when accessing newly created tickets. Our team is aware and we are actively working towards a resolution.

We are currently experiencing an issue impacting customers in the United States. Our team is investigating and working to restore service as quickly as possible.

We are currently investigating intermittent login issues affecting some users. Access to the platform may be inconsistent at this time. Our team is actively working to identify the root cause and restore stable access as quickly as possible.

We are currently investigating an issue affecting the PSA ticketing page. Some actions within the ticketing interface may not be functioning as expected. Our team is actively working to identify the cause and restore full functionality.

We are currently investigating reports of users being unable to access app.atera.com. For real-time updates regarding the underlying authentication service, please follow the official Auth0 status page: https://status.auth0.com/

Some US customers may be experiencing intermittent issues in the Atera console due to an upstream Microsoft service disruption. We are monitoring the situation and actively working with Microsoft to resolve it as quickly as possible.

Our team is working closely with Microsoft engineers to mitigate the issue as quickly as possible. We will provide additional updates as soon as more information becomes available.