Is Atera down?
Last checked 2m agoNo incidents right now.
Atera is operational right now. Last checked 2m ago; the most recent incident resolved 7d ago.
Real-time Atera status, recent outages, and incident history: pulled directly from Atera's official status page at status.atera.com every 5 minutes. Pingoru tracks 16 Atera services and has captured 3 incidents in the last 90 days (99.86% uptime). Get email, Slack, Discord, or webhook alerts the moment Atera reports a new incident, free for 3 monitors, no credit card.
Active incident 1
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Timeline · 1 update
- investigating · Oct 27, 2026, 02:39 PM UTC
Some customers are unable to access app.atera.com. Cloudflare has identified a third-party issue affecting traffic that passes through external vendor firewalls after recent firmware upgrades. Affected customers may see: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare advises that this can only be resolved through changes on the customer side, in the firewall software or network configuration. If you’re affected, please check with your firewall vendor or network team. More details can be found at: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew
Latest: Some customers are unable to access app.atera.com. Cloudflare has identified a third-party issue affecting traffic that passes through external vendor firewalls after recent firmwa…
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Recent outages & incidents
Past 90 days- Admin Console GUI
Timeline · 6 updates
- investigating · Oct 19, 2026, 06:27 AM UTC
We are currently experiencing slow or failing logins. Some users may be unable to sign in or may see long loading times. Our team is investigating and we will share an update shortly.
- identified · Oct 19, 2026, 06:57 AM UTC
The issue has been identified and a fix is being implemented.
- identified · Oct 19, 2026, 07:37 AM UTC
We made some changes at the database level to address the performance issue. We are now closely watching the results and will provide another update soon.
- monitoring · Oct 19, 2026, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 19, 2026, 06:56 PM UTC
We are continuing to monitor for any further issues.
- resolved · Oct 20, 2026, 07:34 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 2 updates
- investigating · Oct 08, 2026, 12:48 PM UTC
We are currently experiencing delays with 2FA SMS verification codes for services including the Work From Home feature, due to a partial outage with Twilio, our third-party provider.
- resolved · Oct 14, 2026, 07:10 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Atera outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Atera outage history →Or sign up free to get alerts when Atera breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 16 components checked every 5 minutesThe longest incident in the last year, Payment Processing Issue (Duplicate Charges) on June 11, 2026, ran for 12 days.
Most affected components, last 12 months
- Admin Console GUI7
- Helpdesk4
- Main Dashboard3
- Agents Health1
- Billing1
Latest incidents
- Connection timeouts to app.atera.com
Some customers are unable to access app.atera.com. Cloudflare has identified a third-party issue affecting traffic that passes through external vendor…
- Degraded Login Performance
We are currently experiencing slow or failing logins. Some users may be unable to sign in or may see long loading times. Our team is investigating and we will…
- 2FA SMS Verification Delivery Issue
We are currently experiencing delays with 2FA SMS verification codes for services including the Work From Home feature, due to a partial outage with Twilio…
- Started Oct 27, 2026, 02:39 PM UTC · ● 29m
- Degraded Login Performance ResolvedStarted Oct 19, 2026, 06:27 AM UTC · Resolved Oct 20, 2026, 07:34 AM UTC · 1d 1h
- 2FA SMS Verification Delivery Issue ResolvedStarted Oct 08, 2026, 12:48 PM UTC · Resolved Oct 14, 2026, 07:10 AM UTC · 5d 18h