Atera experienced a minor incident on October 19, 2026 affecting Admin Console GUI, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Admin Console GUI
Update timeline
- investigating Oct 19, 2026, 06:27 AM UTC
We are currently experiencing slow or failing logins. Some users may be unable to sign in or may see long loading times. Our team is investigating and we will share an update shortly.
- identified Oct 19, 2026, 06:57 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 19, 2026, 07:37 AM UTC
We made some changes at the database level to address the performance issue. We are now closely watching the results and will provide another update soon.
- monitoring Oct 19, 2026, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 19, 2026, 06:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2026, 07:34 AM UTC
This incident has been resolved.