Atera incident

Degraded / Slow GUI performance

Minor Resolved View vendor source →
Started
Feb 11, 2026, 11:47 PM UTC
Resolved
Feb 12, 2026, 01:30 AM UTC
Duration
1h 42m
Detected by Pingoru
Feb 11, 2026, 11:47 PM UTC

Affected components

Main DashboardHelpdeskBilling

Update timeline

  1. investigating Feb 11, 2026, 11:47 PM UTC

    Some US customers may be experiencing intermittent issues in the Atera console due to an upstream Microsoft service disruption. We are monitoring the situation and actively working with Microsoft to resolve it as quickly as possible.

  2. investigating Feb 12, 2026, 12:42 AM UTC

    Our team is working closely with Microsoft engineers to mitigate the issue as quickly as possible. We will provide additional updates as soon as more information becomes available.

  3. identified Feb 12, 2026, 01:13 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 12, 2026, 01:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 12, 2026, 01:21 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 12, 2026, 01:30 AM UTC

    This incident has been resolved.

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