Atera experienced a minor incident on February 11, 2026 affecting Main Dashboard and Helpdesk and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2026, 11:47 PM UTC
Some US customers may be experiencing intermittent issues in the Atera console due to an upstream Microsoft service disruption. We are monitoring the situation and actively working with Microsoft to resolve it as quickly as possible.
- investigating Feb 12, 2026, 12:42 AM UTC
Our team is working closely with Microsoft engineers to mitigate the issue as quickly as possible. We will provide additional updates as soon as more information becomes available.
- identified Feb 12, 2026, 01:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 12, 2026, 01:16 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 12, 2026, 01:21 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 12, 2026, 01:30 AM UTC
This incident has been resolved.