Atera incident

Auth0 Login fail issue

Minor Resolved View vendor source →

Atera experienced a minor incident on February 22, 2026 affecting Admin Console GUI, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2026, 04:43 PM UTC
Resolved
Feb 22, 2026, 07:08 PM UTC
Duration
2h 25m
Detected by Pingoru
Feb 22, 2026, 04:43 PM UTC

Affected components

Admin Console GUI

Update timeline

  1. investigating Feb 22, 2026, 04:43 PM UTC

    We are currently investigating reports of users being unable to access app.atera.com. For real-time updates regarding the underlying authentication service, please follow the official Auth0 status page: https://status.auth0.com/

  2. monitoring Feb 22, 2026, 06:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 22, 2026, 07:08 PM UTC

    This incident has been resolved.