Array Outage History

Array degraded · 1 active incident View live status →

Pingoru has recorded 149 incidents for Array: 148 in the last 12 months and 44 in the last 90 days.

Source: status.array.com

149incidents recorded
148last 12 months
44last 90 days
3 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOctNov2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov10%
Pingoru began tracking Array in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202672 of 720 (0%)
May 20261672 of 744 (10%)
June 20261269 of 720 (10%)
July 20262516 of 744 (2%)
August 20261038 of 744 (5%)
September 20261712 of 720 (2%)
October 2026163 of 744 (0%)
November 202625 of 44 (10%)

Incidents, newest first

Notice November 1, 2026 Investigating System Issue 16m

Started Nov 01, 2026, 07:12 AM UTC· resolved Nov 01, 2026, 07:29 AM UTC

  1. investigating Nov 01, 2026, 07:12 AM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Nov 01, 2026, 07:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2026 Investigating System Issue 1h 44m My Credit Manager

Started Oct 30, 2026, 10:14 PM UTC· resolved Oct 30, 2026, 11:58 PM UTC

  1. investigating Oct 30, 2026, 10:14 PM UTC

    We have been notified of a potential issue with PDF report generation and are investigating.

  2. investigating Oct 30, 2026, 11:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 30, 2026, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 23, 2026 Investigating System Issue 5m

Started Oct 23, 2026, 06:14 PM UTC· resolved Oct 23, 2026, 06:20 PM UTC

  1. investigating Oct 23, 2026, 06:14 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice October 22, 2026 Investigating System Issue 24m

Started Oct 22, 2026, 08:34 PM UTC· resolved Oct 22, 2026, 08:59 PM UTC

  1. investigating Oct 22, 2026, 08:34 PM UTC

    We have been notified of a potential issue and are investigating.

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Notice October 22, 2026 Brief Disruption to Whitelabel Payments and TransUnion Alerts 9m

Started Oct 22, 2026, 10:44 AM UTC· resolved Oct 22, 2026, 10:53 AM UTC

  1. resolved Oct 22, 2026, 10:44 AM UTC

    On October 22, 2026, between 6:44 AM and 6:53 AM ET, White Label Sites Payments and TransUnion (TUI) Alerts experienced a brief service disruption. The issue has been resolved, and affected services have returned to normal operation.

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Notice October 21, 2026 Investigating White Label Delays 27m

Started Oct 21, 2026, 05:05 PM UTC· resolved Oct 21, 2026, 05:33 PM UTC

  1. investigating Oct 21, 2026, 05:05 PM UTC

    We have been notified of a potential issue and are investigating.

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Notice October 21, 2026 BrandYourself.com and HelloPrivacy.com Temporarily Unavailable 8h 33m

Started Oct 21, 2026, 01:30 PM UTC· resolved Oct 21, 2026, 10:03 PM UTC

  1. investigating Oct 21, 2026, 01:30 PM UTC

    BrandYourself.com and HelloPrivacy.com are temporarily unavailable while we apply a security patch. We’ll provide an update once access has been restored.

  2. identified Oct 21, 2026, 03:14 PM UTC

    We are continuing to apply the security patch, and BrandYourself.com and HelloPrivacy.com remain temporarily unavailable. We will provide another update as soon as additional information is available or access has been restored.

  3. resolved Oct 21, 2026, 10:03 PM UTC

    The security patch has been successfully applied, and access to BrandYourself.com and HelloPrivacy.com has been restored. Both services are operating normally, and this incident is resolved.

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Notice October 20, 2026 Investigating Intermittent Equifax Errors 2h 1m My Credit Manager

Started Oct 20, 2026, 06:35 AM UTC· resolved Oct 20, 2026, 08:37 AM UTC

  1. investigating Oct 20, 2026, 06:35 AM UTC

    Equifax is returning intermittent gateway timeout errors affecting a small portion of requests. We are monitoring the issue and will provide updates as more information becomes available.

  2. identified Oct 20, 2026, 07:02 AM UTC

    The Equifax error rate has decreased, though response times remain elevated. We are continuing to monitor and will provide further updates as available.

  3. identified Oct 20, 2026, 07:14 AM UTC

    Intermittent Equifax failures continue to affect production requests for 1B credit reports, VantageScore, and monitoring enrollment. Successful requests are also experiencing slower response times than normal. We are continuing to monitor the issue and will provide further updates as available.

  4. identified Oct 20, 2026, 08:03 AM UTC

    The Equifax issue remains ongoing. We are continuing to monitor and will provide updates as more information becomes available.

  5. resolved Oct 20, 2026, 08:37 AM UTC

    Equifax error rates and response times have returned to normal. We will continue to monitor for any further issues.

Read the full incident report →

Notice October 18, 2026 Investigating System Issue 22m

Started Oct 18, 2026, 05:53 AM UTC· resolved Oct 18, 2026, 06:15 AM UTC

  1. investigating Oct 18, 2026, 05:53 AM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice October 16, 2026 Investigating System Issue 39m

Started Oct 16, 2026, 08:41 PM UTC· resolved Oct 16, 2026, 09:21 PM UTC

  1. investigating Oct 16, 2026, 08:41 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice October 16, 2026 Investigating System Issue 30m

Started Oct 16, 2026, 10:28 AM UTC· resolved Oct 16, 2026, 10:59 AM UTC

  1. investigating Oct 16, 2026, 10:28 AM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Notice October 11, 2026 Investigating System Issue 1h 57m My Credit Manager

Started Oct 11, 2026, 07:24 PM UTC· resolved Oct 11, 2026, 09:22 PM UTC

  1. investigating Oct 11, 2026, 07:24 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Oct 11, 2026, 07:38 PM UTC

    Credit alerts are currently delayed for Equifax customers. We are currently investigating this issue.

  3. investigating Oct 11, 2026, 08:07 PM UTC

    We are continuing to investigate the delay in Equifax Credit Alert data.

  4. investigating Oct 11, 2026, 08:34 PM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 11, 2026, 08:58 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Oct 11, 2026, 09:04 PM UTC

    A fix has been implemented, and we are monitoring the results.

  7. resolved Oct 11, 2026, 09:22 PM UTC

    A fix has been implemented, and files are being processed correctly. We are working with the bureau to backfill any missed alerts.

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Notice October 8, 2026 Investigating System Issue 9m

Started Oct 08, 2026, 03:51 PM UTC· resolved Oct 08, 2026, 04:01 PM UTC

  1. investigating Oct 08, 2026, 03:51 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Major October 6, 2026 Investigating System Issue 8m My Credit Manager, Identity Protect, Privacy Protect, Offers Engine and 5 more

Started Oct 06, 2026, 04:12 PM UTC· resolved Oct 06, 2026, 04:20 PM UTC

  1. investigating Oct 06, 2026, 04:12 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Oct 06, 2026, 04:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 06, 2026, 04:18 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 06, 2026, 04:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 5, 2026 Investigating My Home Value System Issue 1h 19m My Home Value

Started Oct 05, 2026, 07:56 PM UTC· resolved Oct 05, 2026, 09:16 PM UTC

  1. investigating Oct 05, 2026, 07:56 PM UTC

    We have been notified of a potential issue and are investigating.

  2. identified Oct 05, 2026, 08:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 05, 2026, 08:31 PM UTC

    We are continuing to implement the fix for this issue.

  4. monitoring Oct 05, 2026, 09:02 PM UTC

    A fix has been implemented and we our monitoring the results.

  5. resolved Oct 05, 2026, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 1, 2026 Investigating System Issue 1h 5m My Credit Manager

Started Oct 01, 2026, 11:58 PM UTC· resolved Oct 02, 2026, 01:03 AM UTC

  1. investigating Oct 01, 2026, 11:58 PM UTC

    We have been notified of a potential issue and are investigating.

  2. identified Oct 02, 2026, 12:03 AM UTC

    We are investigating bureau latency.

  3. resolved Oct 02, 2026, 01:03 AM UTC

    This incident has been resolved

Read the full incident report →

Notice October 1, 2026 Investigating System Issue 59m Privacy Protect

Started Oct 01, 2026, 12:40 PM UTC· resolved Oct 01, 2026, 01:39 PM UTC

  1. investigating Oct 01, 2026, 12:40 PM UTC

    We have been notified of a potential issue and are investigating.

  2. identified Oct 01, 2026, 01:08 PM UTC

    Offender search is temporarily unavailable and offender alerts are delayed

  3. resolved Oct 01, 2026, 01:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 28, 2026 Delay in TransUnion Credit Alerts 5h 10m My Credit Manager

Started Sep 28, 2026, 07:39 AM UTC· resolved Sep 28, 2026, 12:50 PM UTC

  1. investigating Sep 28, 2026, 07:39 AM UTC

    We have been notified of a potential issue where credit alerts from TransUnion are temporarily delayed.

  2. investigating Sep 28, 2026, 07:44 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 28, 2026, 07:59 AM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.

  4. investigating Sep 28, 2026, 08:26 AM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.

  5. investigating Sep 28, 2026, 11:32 AM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts.

  6. resolved Sep 28, 2026, 12:50 PM UTC

    We are no longer seeing the delays in delivery of TransUnion alerts. This incident is now resolved.

Read the full incident report →

Minor September 26, 2026 Delay in Transunion Credit Alerts 1h 22m My Credit Manager

Started Sep 26, 2026, 12:43 PM UTC· resolved Sep 26, 2026, 02:06 PM UTC

  1. investigating Sep 26, 2026, 12:43 PM UTC

    We have been notified of a potential issue where credit alerts from TransUnion are temporarily delayed.

  2. investigating Sep 26, 2026, 12:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 26, 2026, 01:18 PM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts.

  4. investigating Sep 26, 2026, 01:46 PM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.

  5. resolved Sep 26, 2026, 02:06 PM UTC

    TransUnion alerts that were delayed have caught back up, and we are no longer seeing the delays in delivery. This incident is now resolved.

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Notice September 23, 2026 Investigating System Issue 10m

Started Sep 23, 2026, 02:50 PM UTC· resolved Sep 23, 2026, 03:01 PM UTC

  1. investigating Sep 23, 2026, 02:50 PM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →

Minor September 22, 2026 Investigating System Issue 43m Privacy Protect

Started Sep 22, 2026, 05:01 PM UTC· resolved Sep 22, 2026, 05:44 PM UTC

  1. investigating Sep 22, 2026, 05:01 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Sep 22, 2026, 05:09 PM UTC

    We are investigating an issue with phone-only scans

  3. identified Sep 22, 2026, 05:29 PM UTC

    We have identified the issue with phone-only scans and are working toward a fix.

  4. resolved Sep 22, 2026, 05:44 PM UTC

    This incident has been resolved.

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Notice September 22, 2026 Investigating Privacy Protect Sandbox issue 1h 50m Privacy Protect

Started Sep 22, 2026, 02:55 PM UTC· resolved Sep 22, 2026, 04:45 PM UTC

  1. investigating Sep 22, 2026, 02:55 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Sep 22, 2026, 03:06 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 22, 2026, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2026, 04:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 13, 2026 Investigating System Issue 26m

Started Sep 13, 2026, 12:29 AM UTC· resolved Sep 13, 2026, 12:56 AM UTC

  1. investigating Sep 13, 2026, 12:29 AM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Sep 13, 2026, 12:34 AM UTC

    We are currently experiencing an issue with our CP7 integrations. The team is actively investigating.

  3. monitoring Sep 13, 2026, 12:54 AM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Sep 13, 2026, 12:56 AM UTC

    The incident effecting CP7 integrations has been resolved.

Read the full incident report →

Minor September 12, 2026 Investigating System Issue 33m

Started Sep 12, 2026, 05:03 AM UTC· resolved Sep 12, 2026, 05:37 AM UTC

  1. investigating Sep 12, 2026, 05:03 AM UTC

    System maintenance is running, parts of system are having issues. Team is currently investigating.

  2. identified Sep 12, 2026, 05:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 12, 2026, 05:37 AM UTC

    The incident has been resolved.

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Notice September 12, 2026 Investigating System Issue 14m

Started Sep 12, 2026, 04:34 AM UTC· resolved Sep 12, 2026, 04:49 AM UTC

  1. investigating Sep 12, 2026, 04:34 AM UTC

    We have been notified of a potential issue and are investigating.

Read the full incident report →