Array Outage History

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There were 18 Array outages since February 3, 2026 totaling 23h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.array.com

Notice May 1, 2026

Investigating My Credit Manager User Service Issue

Detected by Pingoru
May 01, 2026, 12:47 PM UTC
Resolved
May 01, 2026, 07:36 PM UTC
Duration
6h 49m
Affected: My Credit Manager
Timeline · 7 updates
  1. investigating May 01, 2026, 12:47 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 01, 2026, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 01, 2026, 01:52 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 01, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified May 01, 2026, 04:29 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 01, 2026, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 01, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Investigating Embedded Web Components and White label System Issue

Detected by Pingoru
Apr 27, 2026, 06:45 PM UTC
Resolved
Apr 27, 2026, 07:29 PM UTC
Duration
44m
Affected: My Credit ManagerIdentity ProtectPrivacy ProtectBuildCredit RentSubscription Manager
Timeline · 4 updates
  1. investigating Apr 27, 2026, 06:48 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Apr 27, 2026, 07:00 PM UTC

    We are continuing to investigate the issue affecting Embedded Web Components.

  3. monitoring Apr 27, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 22, 2026

Investigating System Issue

Detected by Pingoru
Apr 22, 2026, 11:27 PM UTC
Resolved
Apr 22, 2026, 11:53 PM UTC
Duration
25m
Affected: Privacy Protect
Timeline · 4 updates
  1. investigating Apr 22, 2026, 11:27 PM UTC

    We have been notified of a potential issue and are investigating.

  2. identified Apr 22, 2026, 11:41 PM UTC

    We are investigating an increase in errors on the Privacy Protect API

  3. identified Apr 22, 2026, 11:46 PM UTC

    We have identified the issue and are working on a fix

  4. resolved Apr 22, 2026, 11:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 8, 2026

Investigating My Credit Manager System Issue

Detected by Pingoru
Apr 08, 2026, 07:44 PM UTC
Resolved
Apr 08, 2026, 08:03 PM UTC
Duration
18m
Affected: My Credit Manager
Timeline · 2 updates
  1. investigating Apr 08, 2026, 07:44 PM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Apr 08, 2026, 08:03 PM UTC

    This issue has been resolved. We’re continuing to monitor performance to ensure everything remains stable.

Read the full incident report →

Minor April 1, 2026

Investigating Financial Links Issue

Detected by Pingoru
Apr 01, 2026, 09:41 PM UTC
Resolved
Apr 01, 2026, 10:19 PM UTC
Duration
37m
Affected: Financial Links
Timeline · 4 updates
  1. investigating Apr 01, 2026, 09:41 PM UTC

    We have been notified of a potential issue affecting Financial Links and are investigating.

  2. investigating Apr 01, 2026, 09:48 PM UTC

    We are investigating a potential issue affecting Financial Links.

  3. identified Apr 01, 2026, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 01, 2026, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Investigating Multiple System Issue

Detected by Pingoru
Mar 31, 2026, 07:31 PM UTC
Resolved
Mar 31, 2026, 08:03 PM UTC
Duration
32m
Affected: My Credit ManagerIdentity ProtectPrivacy ProtectOffers EngineSubscription Manager
Timeline · 4 updates
  1. investigating Mar 31, 2026, 07:31 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Mar 31, 2026, 07:37 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 31, 2026, 07:40 PM UTC

    We are currently investigating a potential issue that may impact Reporting, Privacy, and Identity services. During this time, you may experience degraded performance. Our team is actively working to identify the cause and will provide updates as more information becomes available.

  4. resolved Mar 31, 2026, 08:03 PM UTC

    All systems have stabilized all services to a steady state volume.

Read the full incident report →

Notice March 30, 2026

Investigating Privacy Protect System Issue

Detected by Pingoru
Mar 30, 2026, 04:04 PM UTC
Resolved
Mar 30, 2026, 04:49 PM UTC
Duration
45m
Affected: Privacy Protect
Timeline · 3 updates
  1. investigating Mar 30, 2026, 04:04 PM UTC

    We have been notified of a potential Privacy Protect issue causing downtime for priority scans for shared prod and are investigating.

  2. investigating Mar 30, 2026, 04:12 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 30, 2026, 04:49 PM UTC

    We observed an issue with the RabbitMQ cluster in shared prod. The cluster was reconnected and services are restored.

Read the full incident report →

Notice March 19, 2026

Investigating SQL Server System Issue

Detected by Pingoru
Mar 19, 2026, 07:18 AM UTC
Resolved
Mar 19, 2026, 11:32 AM UTC
Duration
4h 13m
Timeline · 2 updates
  1. investigating Mar 19, 2026, 07:18 AM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Mar 19, 2026, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

Investigating Identity Protect System Issue

Detected by Pingoru
Mar 10, 2026, 05:26 PM UTC
Resolved
Mar 10, 2026, 07:27 PM UTC
Duration
2h
Affected: Identity Protect
Timeline · 3 updates
  1. investigating Mar 10, 2026, 05:26 PM UTC

    We are investigating degraded alert performance.

  2. investigating Mar 10, 2026, 06:07 PM UTC

    We are continuing to investigate this issue with one of our vendors.

  3. resolved Mar 10, 2026, 07:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Investigating Privacy Protect Webhooks Issue

Detected by Pingoru
Mar 05, 2026, 08:34 PM UTC
Resolved
Mar 05, 2026, 08:51 PM UTC
Duration
17m
Affected: Privacy Protect
Timeline · 3 updates
  1. investigating Mar 05, 2026, 08:34 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Mar 05, 2026, 08:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 05, 2026, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 5, 2026

Investigating Sandbox API System Issue

Detected by Pingoru
Mar 05, 2026, 05:40 PM UTC
Resolved
Mar 05, 2026, 06:27 PM UTC
Duration
47m
Timeline · 2 updates
  1. investigating Mar 05, 2026, 05:40 PM UTC

    We have been notified of a potential issue affecting sandbox APIs and are investigating.

  2. resolved Mar 05, 2026, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 26, 2026

Investigating Offers Engine Issue

Detected by Pingoru
Feb 26, 2026, 02:59 PM UTC
Resolved
Feb 26, 2026, 06:10 PM UTC
Duration
3h 10m
Affected: Offers Engine
Timeline · 5 updates
  1. investigating Feb 26, 2026, 02:59 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 26, 2026, 03:08 PM UTC

    We are investigating an issue with blank offers being returned for Offers engine

  3. identified Feb 26, 2026, 04:35 PM UTC

    We are continuing to work on this issue. We will provide update shortly.

  4. identified Feb 26, 2026, 05:37 PM UTC

    We are continuing to work on this issue. We will provide update shortly.

  5. resolved Feb 26, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 13, 2026

Investigating Email System Issue

Detected by Pingoru
Feb 13, 2026, 02:30 PM UTC
Resolved
Feb 13, 2026, 04:26 PM UTC
Duration
1h 56m
Timeline · 3 updates
  1. investigating Feb 13, 2026, 02:30 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 13, 2026, 04:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 13, 2026, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Brief Whitelabel Service Interruption

Detected by Pingoru
Feb 10, 2026, 11:37 PM UTC
Resolved
Feb 10, 2026, 11:37 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 10, 2026, 11:37 PM UTC

    Some white label sites experienced a brief outage that was resolved within 2 minutes. All services are operating normally.

Read the full incident report →

Major February 10, 2026

Investigating Privacy Protect Issue

Detected by Pingoru
Feb 10, 2026, 04:58 PM UTC
Resolved
Feb 10, 2026, 05:18 PM UTC
Duration
19m
Affected: Privacy Protect
Timeline · 4 updates
  1. investigating Feb 10, 2026, 04:58 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 10, 2026, 05:01 PM UTC

    We are currently investigating an issue affecting Privacy Protect components.

  3. monitoring Feb 10, 2026, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2026

Service Issue - SV5

Detected by Pingoru
Feb 03, 2026, 07:18 PM UTC
Resolved
Feb 03, 2026, 07:49 PM UTC
Duration
30m
Timeline · 3 updates
  1. investigating Feb 03, 2026, 07:18 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 03, 2026, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 03, 2026, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

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