Array experienced a minor incident on September 28, 2026 affecting My Credit Manager, lasting 5h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2026, 07:39 AM UTC
We have been notified of a potential issue and are investigating.
- investigating Sep 28, 2026, 07:44 AM UTC
We are continuing to investigate this issue.
- investigating Sep 28, 2026, 07:59 AM UTC
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.
- investigating Sep 28, 2026, 08:26 AM UTC
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.
- investigating Sep 28, 2026, 11:32 AM UTC
We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts.
- resolved Sep 28, 2026, 12:50 PM UTC
We are no longer seeing the delays in delivery of TransUnion alerts. This incident is now resolved.