Array incident

Investigating System Issue

Minor Resolved View vendor source →

Array experienced a minor incident on September 22, 2026 affecting Privacy Protect, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 05:01 PM UTC
Resolved
Sep 22, 2026, 05:44 PM UTC
Duration
43m
Detected by Pingoru
Sep 22, 2026, 05:01 PM UTC

Affected components

Privacy Protect

Update timeline

  1. investigating Sep 22, 2026, 05:01 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Sep 22, 2026, 05:09 PM UTC

    We are investigating an issue with phone-only scans

  3. identified Sep 22, 2026, 05:29 PM UTC

    We have identified the issue with phone-only scans and are working toward a fix.

  4. resolved Sep 22, 2026, 05:44 PM UTC

    This incident has been resolved.