Array incident

Delay in Transunion Credit Alerts

Minor Resolved View vendor source →

Array experienced a minor incident on September 26, 2026 affecting My Credit Manager, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2026, 12:43 PM UTC
Resolved
Sep 26, 2026, 02:06 PM UTC
Duration
1h 22m
Detected by Pingoru
Sep 26, 2026, 12:43 PM UTC

Affected components

My Credit Manager

Update timeline

  1. investigating Sep 26, 2026, 12:43 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Sep 26, 2026, 12:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 26, 2026, 01:18 PM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts.

  4. investigating Sep 26, 2026, 01:46 PM UTC

    We are continuing to monitor the ongoing service disruption with TransUnion. This may delay the delivery of TransUnion Credit Alerts. We will provide another update as more information becomes available.

  5. resolved Sep 26, 2026, 02:06 PM UTC

    TransUnion alerts that were delayed have caught back up, and we are no longer seeing the delays in delivery. This incident is now resolved.