Array Outage History
Array degraded · 2 active incidents View live status →Pingoru has recorded 150 incidents for Array: 149 in the last 12 months and 45 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 2 of 720 (0%) |
| May 2026 | 16 | 72 of 744 (10%) |
| June 2026 | 12 | 69 of 720 (10%) |
| July 2026 | 25 | 16 of 744 (2%) |
| August 2026 | 10 | 38 of 744 (5%) |
| September 2026 | 17 | 12 of 720 (2%) |
| October 2026 | 16 | 3 of 744 (0%) |
| November 2026 | 3 | 6 of 45 (12%) |
Incidents, newest first
Notice September 10, 2026 Investigating System Issue 12m
Started Sep 10, 2026, 03:48 PM UTC· resolved Sep 10, 2026, 04:01 PM UTC
- investigating Sep 10, 2026, 03:48 PM UTC
We have been notified of a potential issue and are investigating.
Notice September 9, 2026 Increased 401s on link attempts 17h 30m
Started Sep 09, 2026, 10:00 PM UTC· resolved Sep 10, 2026, 03:30 PM UTC
- resolved Sep 10, 2026, 01:00 AM UTC
Between 6:00 PM ET on 9/9 and 11:30 AM ET on 9/10, a subset of users starting a bank connection through the web experience may have received an authorization error and been unable to complete the connection. The cause was a timing issue in our connection flow when the institution page loaded and began its requests before the underlying link session had finished initializing, causing those requests to be rejected. A fix has been deployed and the issue is resolved.
Notice September 6, 2026 Investigating System Issue 25m
Started Sep 06, 2026, 03:53 PM UTC· resolved Sep 06, 2026, 04:18 PM UTC
- investigating Sep 06, 2026, 03:53 PM UTC
We have been notified of a potential issue and are investigating.
Notice September 6, 2026 Investigating System Issue 27m
Started Sep 06, 2026, 01:14 AM UTC· resolved Sep 06, 2026, 01:41 AM UTC
- investigating Sep 06, 2026, 01:14 AM UTC
We are still investigating.
- investigating Sep 06, 2026, 01:14 AM UTC
We are continuing to investigate this issue.
- resolved Sep 06, 2026, 01:41 AM UTC
This incident has been resolved.
Notice September 5, 2026 Investigating System Issue 1h 50m
Started Sep 05, 2026, 08:44 PM UTC· resolved Sep 05, 2026, 10:35 PM UTC
- investigating Sep 05, 2026, 08:44 PM UTC
We have identified an issue with our Alerts webhooks. Fix incoming.
- identified Sep 05, 2026, 08:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 05, 2026, 10:35 PM UTC
This incident has been resolved.
Notice September 3, 2026 Investigating System Issue 16m
Started Sep 03, 2026, 10:27 PM UTC· resolved Sep 03, 2026, 10:44 PM UTC
- investigating Sep 03, 2026, 10:27 PM UTC
We have been notified of a potential issue and are investigating.
Notice September 3, 2026 Investigating System Issue 13m
Started Sep 03, 2026, 05:02 PM UTC· resolved Sep 03, 2026, 05:16 PM UTC
- investigating Sep 03, 2026, 05:02 PM UTC
We have been notified of a potential issue and are investigating.
Minor September 3, 2026 Investigating TransUnion Issue 3h 40m My Credit Manager
Started Sep 03, 2026, 02:33 PM UTC· resolved Sep 03, 2026, 06:14 PM UTC
- investigating Sep 03, 2026, 02:33 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Sep 03, 2026, 03:00 PM UTC
We are currently investigating an issue with TransUnion. This may impact enrollments, score simulator, and report ordering from this bureau.
- investigating Sep 03, 2026, 04:12 PM UTC
We are continuing to monitor the ongoing service disruption with TransUnion. This may impact enrollments, Score Simulator, and report ordering from the TransUnion bureau. We will provide another update as more information becomes available.
- monitoring Sep 03, 2026, 04:45 PM UTC
TransUnion services are showing signs of recovery, and we are seeing successful responses resume. We will continue to monitor closely to ensure services remain stable.
- resolved Sep 03, 2026, 06:14 PM UTC
TransUnion services have remained stable, and we are no longer seeing the service issues impacting enrollments, Score Simulator, and report ordering. This incident is now resolved.
Notice September 1, 2026 Investigating System Issue 13m
Started Sep 01, 2026, 06:18 PM UTC· resolved Sep 01, 2026, 06:31 PM UTC
- investigating Sep 01, 2026, 06:18 PM UTC
We have been notified of a potential issue and are investigating.
Critical August 31, 2026 Investigating Financial Calculators Issue 7h 55m Financial Calculators
Started Aug 31, 2026, 02:07 PM UTC· resolved Aug 31, 2026, 10:02 PM UTC
- investigating Aug 31, 2026, 02:07 PM UTC
We have been notified of an issue impacting Financial Calculators and are investigating
- investigating Aug 31, 2026, 02:10 PM UTC
We have been notified of an issue impacting Financial Calculators and are investigating
- identified Aug 31, 2026, 02:42 PM UTC
The issue has been identified and our teams are working to resolve.
- identified Aug 31, 2026, 05:35 PM UTC
We are continuing to work on the issue affecting Financial Calculators at this time.
- identified Aug 31, 2026, 06:19 PM UTC
Our teams remain engaged in investigating the issue affecting Financial Calculators. We will provide another update as more information becomes available.
- identified Aug 31, 2026, 07:22 PM UTC
Our teams continue to actively work toward resolving the issue affecting Financial Calculators. We will share additional information as it becomes available.
- identified Aug 31, 2026, 09:13 PM UTC
Our teams continue to make progress in addressing the issue affecting Financial Calculators. Work is ongoing, and we will share additional information as it becomes available.
- monitoring Aug 31, 2026, 09:35 PM UTC
A resolution has been implemented, and Financial Calculators are beginning to recover. We expect functionality to continue returning over the next several hours and will continue to monitor as services are restored.
- monitoring Aug 31, 2026, 09:35 PM UTC
A resolution has been implemented, and Financial Calculators are beginning to recover. We expect functionality to continue returning over the next several hours and will continue to monitor as services are restored.
- resolved Aug 31, 2026, 10:02 PM UTC
The issue affecting Financial Calculators has been resolved, and functionality has been fully restored. Our teams have confirmed that the calculators are operating as expected. Thank you for your patience while we worked to resolve this issue.
Notice August 30, 2026 Investigating System Issue 1h 46m
Started Aug 30, 2026, 03:29 AM UTC· resolved Aug 30, 2026, 05:16 AM UTC
- investigating Aug 30, 2026, 03:29 AM UTC
We have been notified of a potential issue and are investigating.
- investigating Aug 30, 2026, 04:32 AM UTC
We are continuing to investigate this issue.
- investigating Aug 30, 2026, 04:40 AM UTC
We are continuing to investigate this issue.
- resolved Aug 30, 2026, 05:16 AM UTC
This incident has been resolved.
Notice August 30, 2026 Investigating System Issue 5m
Started Aug 30, 2026, 02:04 AM UTC· resolved Aug 30, 2026, 02:10 AM UTC
- investigating Aug 30, 2026, 02:04 AM UTC
We have been notified of a potential issue and are investigating.
- resolved Aug 30, 2026, 02:10 AM UTC
This incident has been resolved.
Notice August 27, 2026 Investigating System Issue 45m
Started Aug 27, 2026, 10:46 PM UTC· resolved Aug 27, 2026, 11:31 PM UTC
- investigating Aug 27, 2026, 10:46 PM UTC
We have been notified of a potential issue and are investigating.
Notice August 21, 2026 Investigating White Label Authentication Issue 1h 41m
Started Aug 21, 2026, 04:05 PM UTC· resolved Aug 21, 2026, 05:46 PM UTC
- investigating Aug 21, 2026, 04:05 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Aug 21, 2026, 04:10 PM UTC
We are continuing to investigate this issue.
- investigating Aug 21, 2026, 04:41 PM UTC
We are continuing to investigate this issue.
- resolved Aug 21, 2026, 05:46 PM UTC
This incident has been resolved.
Notice August 15, 2026 Investigating System Issue 1h 21m
Started Aug 15, 2026, 02:46 AM UTC· resolved Aug 15, 2026, 04:08 AM UTC
- investigating Aug 15, 2026, 02:46 AM UTC
We have been notified of a potential issue and are investigating.
- resolved Aug 15, 2026, 04:08 AM UTC
This incident has been resolved.
Notice August 12, 2026 Investigating System Issue 50m
Started Aug 12, 2026, 07:15 AM UTC· resolved Aug 12, 2026, 08:06 AM UTC
- investigating Aug 12, 2026, 07:15 AM UTC
We have been notified of a potential issue and are investigating.
- resolved Aug 12, 2026, 08:06 AM UTC
This incident has been resolved.
Notice August 10, 2026 Investigating System Issue 37m
Started Aug 10, 2026, 12:21 PM UTC· resolved Aug 10, 2026, 12:59 PM UTC
- investigating Aug 10, 2026, 12:21 PM UTC
We have been notified of a potential issue and are investigating.
- resolved Aug 10, 2026, 12:59 PM UTC
This incident has been resolved.
Minor August 5, 2026 Potential issue affecting Array+ / My Financial Health Android Users 1d 6h Array +
Started Aug 05, 2026, 02:26 PM UTC· resolved Aug 06, 2026, 08:44 PM UTC
- investigating Aug 05, 2026, 02:26 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Aug 05, 2026, 03:28 PM UTC
We are continuing to investigate an issue that may be affection My Financial Health users on some Android devices. We will continue to update you.
- investigating Aug 05, 2026, 05:23 PM UTC
We are continuing to investigate an issue that may be affecting My Financial Health users
- investigating Aug 05, 2026, 06:03 PM UTC
We are continuing to investigate this issue affecting My Financial Health users.
- investigating Aug 06, 2026, 01:33 PM UTC
We are continuing to investigate this issue affecting My Financial Health users.
- identified Aug 06, 2026, 03:23 PM UTC
The Issue has been identified and a fix is being implemented.
- resolved Aug 06, 2026, 08:44 PM UTC
This issue has been resolved
Notice August 4, 2026 Micronotes Cross-Sell Issues 1d 23h
Started Aug 04, 2026, 04:27 PM UTC· resolved Aug 06, 2026, 04:16 PM UTC
- investigating Aug 04, 2026, 04:27 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Aug 04, 2026, 04:57 PM UTC
We are continuing to investigate this issue. We will update you shortly.
- identified Aug 04, 2026, 06:20 PM UTC
We have identified the issue and working on a fix
- identified Aug 04, 2026, 11:32 PM UTC
We are currently experiencing an issue that is affecting customers using our Micronotes Cross-Sell services. We have identified the issue and are working toward a resolution. We expect an update by tomorrow (8/5)
- identified Aug 05, 2026, 05:21 PM UTC
We are still investigating an issue that is affecting customers using our Micronotes Cross-Sell services
- resolved Aug 06, 2026, 04:16 PM UTC
This incident has been resolved
Major July 30, 2026 Investigating Neighborhood Watch System Issue 1h 49m Identity Protect
Started Jul 30, 2026, 10:20 PM UTC· resolved Jul 31, 2026, 12:09 AM UTC
- investigating Jul 30, 2026, 10:20 PM UTC
We have been notified of a potential issue and are investigating.
- investigating Jul 30, 2026, 10:50 PM UTC
Neighborhood Watch offender search and outgoing alerts are currently down. The team is investigating.
- identified Jul 30, 2026, 11:25 PM UTC
The issue has been identified and the team is implementing a fix.
- monitoring Jul 30, 2026, 11:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2026, 12:09 AM UTC
This incident has been resolved.
Notice July 30, 2026 Investigating System Issue 22m
Started Jul 30, 2026, 09:06 AM UTC· resolved Jul 30, 2026, 09:28 AM UTC
- investigating Jul 30, 2026, 09:06 AM UTC
We have been notified of a potential issue and are investigating.
Notice July 29, 2026 Investigating System Issue 10m
Started Jul 29, 2026, 11:21 PM UTC· resolved Jul 29, 2026, 11:31 PM UTC
- investigating Jul 29, 2026, 11:21 PM UTC
We have been notified of a potential issue and are investigating.
Notice July 29, 2026 Investigating System Issue 47m
Started Jul 29, 2026, 08:51 PM UTC· resolved Jul 29, 2026, 09:39 PM UTC
- investigating Jul 29, 2026, 08:51 PM UTC
We have been notified of a potential issue and are investigating.
Major July 24, 2026 Credit Report Errors Returning Blank 2h 31m My Credit Manager
Started Jul 24, 2026, 02:54 PM UTC· resolved Jul 24, 2026, 05:26 PM UTC
- investigating Jul 24, 2026, 02:54 PM UTC
We are currently investigating the issue.
- investigating Jul 24, 2026, 02:59 PM UTC
We are continuing to investigate this issue.
- identified Jul 24, 2026, 03:31 PM UTC
We have identified the issue.
- identified Jul 24, 2026, 04:23 PM UTC
We are currently working on a fix for the identified issue.
- monitoring Jul 24, 2026, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 05:26 PM UTC
This incident has been resolved and credit reports should now be returning data successfully.
Notice July 24, 2026 Investigating System Issue 13m
Started Jul 24, 2026, 02:11 PM UTC· resolved Jul 24, 2026, 02:24 PM UTC
- investigating Jul 24, 2026, 02:11 PM UTC
We have been notified of a potential issue and are investigating.