Array Outage History

Array is up right now

Array had 60 outages in the last 2 years totaling 44h 49m of downtime — averaging 2.5 incidents per month.

There were 60 Array outages since October 30, 2025 totaling 44h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.array.com

Notice May 11, 2026

Investigating Array Documentation Issue

Detected by Pingoru
May 11, 2026, 01:50 PM UTC
Resolved
May 11, 2026, 04:02 PM UTC
Duration
2h 12m
Timeline · 2 updates
  1. investigating May 11, 2026, 01:50 PM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved May 11, 2026, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Investigating Subscription Manager System Issue

Detected by Pingoru
May 08, 2026, 09:49 PM UTC
Resolved
May 09, 2026, 08:20 AM UTC
Duration
10h 30m
Affected: Subscription Manager
Timeline · 8 updates
  1. investigating May 08, 2026, 09:49 PM UTC

    We have been notified of a potential issue affecting the subscription manager transaction service and are investigating.

  2. investigating May 08, 2026, 10:37 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 11:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 09, 2026, 12:14 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified May 09, 2026, 12:58 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified May 09, 2026, 02:27 AM UTC

    Work is ongoing to implement a fix.

  7. identified May 09, 2026, 04:46 AM UTC

    Efforts to implement a resolution for this issue are ongoing.

  8. resolved May 09, 2026, 08:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Investigating Possible MCM System Issue

Detected by Pingoru
May 08, 2026, 12:57 AM UTC
Resolved
May 08, 2026, 03:39 AM UTC
Duration
2h 41m
Timeline · 4 updates
  1. investigating May 08, 2026, 12:57 AM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 08, 2026, 01:50 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 08, 2026, 03:08 AM UTC

    We are continuing to investigate this issue.

  4. resolved May 08, 2026, 03:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Investigating Build Credit Rent System Issue

Detected by Pingoru
May 06, 2026, 08:04 PM UTC
Resolved
May 06, 2026, 09:00 PM UTC
Duration
56m
Affected: BuildCredit Rent
Timeline · 5 updates
  1. investigating May 06, 2026, 08:04 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 06, 2026, 08:06 PM UTC

    We have been notified of a potential issue and are investigating.

  3. identified May 06, 2026, 08:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 06, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 06, 2026, 09:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Investigating Student Loan Aid System Issue

Detected by Pingoru
May 06, 2026, 07:49 PM UTC
Resolved
May 06, 2026, 08:22 PM UTC
Duration
32m
Affected: Student Loan Aid
Timeline · 4 updates
  1. investigating May 06, 2026, 07:49 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 06, 2026, 08:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 06, 2026, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2026, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

Investigating My Credit Manager User Service Issue

Detected by Pingoru
May 01, 2026, 12:47 PM UTC
Resolved
May 01, 2026, 07:36 PM UTC
Duration
6h 49m
Affected: My Credit Manager
Timeline · 7 updates
  1. investigating May 01, 2026, 12:47 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 01, 2026, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. identified May 01, 2026, 01:52 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 01, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified May 01, 2026, 04:29 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring May 01, 2026, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved May 01, 2026, 07:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Investigating Embedded Web Components and White label System Issue

Detected by Pingoru
Apr 27, 2026, 06:45 PM UTC
Resolved
Apr 27, 2026, 07:29 PM UTC
Duration
44m
Affected: My Credit ManagerIdentity ProtectPrivacy ProtectBuildCredit RentSubscription Manager
Timeline · 4 updates
  1. investigating Apr 27, 2026, 06:48 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Apr 27, 2026, 07:00 PM UTC

    We are continuing to investigate the issue affecting Embedded Web Components.

  3. monitoring Apr 27, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 27, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 8, 2026

Investigating My Credit Manager System Issue

Detected by Pingoru
Apr 08, 2026, 07:44 PM UTC
Resolved
Apr 08, 2026, 08:03 PM UTC
Duration
18m
Affected: My Credit Manager
Timeline · 2 updates
  1. investigating Apr 08, 2026, 07:44 PM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Apr 08, 2026, 08:03 PM UTC

    This issue has been resolved. We’re continuing to monitor performance to ensure everything remains stable.

Read the full incident report →

Minor April 1, 2026

Investigating Financial Links Issue

Detected by Pingoru
Apr 01, 2026, 09:41 PM UTC
Resolved
Apr 01, 2026, 10:19 PM UTC
Duration
37m
Affected: Financial Links
Timeline · 4 updates
  1. investigating Apr 01, 2026, 09:41 PM UTC

    We have been notified of a potential issue affecting Financial Links and are investigating.

  2. investigating Apr 01, 2026, 09:48 PM UTC

    We are investigating a potential issue affecting Financial Links.

  3. identified Apr 01, 2026, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 01, 2026, 10:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Investigating Multiple System Issue

Detected by Pingoru
Mar 31, 2026, 07:31 PM UTC
Resolved
Mar 31, 2026, 08:03 PM UTC
Duration
32m
Affected: My Credit ManagerIdentity ProtectPrivacy ProtectOffers EngineSubscription Manager
Timeline · 4 updates
  1. investigating Mar 31, 2026, 07:31 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Mar 31, 2026, 07:37 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 31, 2026, 07:40 PM UTC

    We are currently investigating a potential issue that may impact Reporting, Privacy, and Identity services. During this time, you may experience degraded performance. Our team is actively working to identify the cause and will provide updates as more information becomes available.

  4. resolved Mar 31, 2026, 08:03 PM UTC

    All systems have stabilized all services to a steady state volume.

Read the full incident report →

Notice March 19, 2026

Investigating SQL Server System Issue

Detected by Pingoru
Mar 19, 2026, 07:18 AM UTC
Resolved
Mar 19, 2026, 11:32 AM UTC
Duration
4h 13m
Timeline · 2 updates
  1. investigating Mar 19, 2026, 07:18 AM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Mar 19, 2026, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2026

Investigating Identity Protect System Issue

Detected by Pingoru
Mar 10, 2026, 05:26 PM UTC
Resolved
Mar 10, 2026, 07:27 PM UTC
Duration
2h
Affected: Identity Protect
Timeline · 3 updates
  1. investigating Mar 10, 2026, 05:26 PM UTC

    We are investigating degraded alert performance.

  2. investigating Mar 10, 2026, 06:07 PM UTC

    We are continuing to investigate this issue with one of our vendors.

  3. resolved Mar 10, 2026, 07:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Investigating Privacy Protect Webhooks Issue

Detected by Pingoru
Mar 05, 2026, 08:34 PM UTC
Resolved
Mar 05, 2026, 08:51 PM UTC
Duration
17m
Affected: Privacy Protect
Timeline · 3 updates
  1. investigating Mar 05, 2026, 08:34 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Mar 05, 2026, 08:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 05, 2026, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 5, 2026

Investigating Sandbox API System Issue

Detected by Pingoru
Mar 05, 2026, 05:40 PM UTC
Resolved
Mar 05, 2026, 06:27 PM UTC
Duration
47m
Timeline · 2 updates
  1. investigating Mar 05, 2026, 05:40 PM UTC

    We have been notified of a potential issue affecting sandbox APIs and are investigating.

  2. resolved Mar 05, 2026, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 26, 2026

Investigating Offers Engine Issue

Detected by Pingoru
Feb 26, 2026, 02:59 PM UTC
Resolved
Feb 26, 2026, 06:10 PM UTC
Duration
3h 10m
Affected: Offers Engine
Timeline · 5 updates
  1. investigating Feb 26, 2026, 02:59 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 26, 2026, 03:08 PM UTC

    We are investigating an issue with blank offers being returned for Offers engine

  3. identified Feb 26, 2026, 04:35 PM UTC

    We are continuing to work on this issue. We will provide update shortly.

  4. identified Feb 26, 2026, 05:37 PM UTC

    We are continuing to work on this issue. We will provide update shortly.

  5. resolved Feb 26, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 13, 2026

Investigating Email System Issue

Detected by Pingoru
Feb 13, 2026, 02:30 PM UTC
Resolved
Feb 13, 2026, 04:26 PM UTC
Duration
1h 56m
Timeline · 3 updates
  1. investigating Feb 13, 2026, 02:30 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 13, 2026, 04:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 13, 2026, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Brief Whitelabel Service Interruption

Detected by Pingoru
Feb 10, 2026, 11:37 PM UTC
Resolved
Feb 10, 2026, 11:37 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 10, 2026, 11:37 PM UTC

    Some white label sites experienced a brief outage that was resolved within 2 minutes. All services are operating normally.

Read the full incident report →

Major February 10, 2026

Investigating Privacy Protect Issue

Detected by Pingoru
Feb 10, 2026, 04:58 PM UTC
Resolved
Feb 10, 2026, 05:18 PM UTC
Duration
19m
Affected: Privacy Protect
Timeline · 4 updates
  1. investigating Feb 10, 2026, 04:58 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 10, 2026, 05:01 PM UTC

    We are currently investigating an issue affecting Privacy Protect components.

  3. monitoring Feb 10, 2026, 05:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2026

Service Issue - SV5

Detected by Pingoru
Feb 03, 2026, 07:18 PM UTC
Resolved
Feb 03, 2026, 07:49 PM UTC
Duration
30m
Timeline · 3 updates
  1. investigating Feb 03, 2026, 07:18 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Feb 03, 2026, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 03, 2026, 07:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026

Investigating System Issue with multiple services failing

Detected by Pingoru
Jan 29, 2026, 07:26 PM UTC
Resolved
Jan 29, 2026, 07:41 PM UTC
Duration
15m
Affected: My Credit Manager
Timeline · 3 updates
  1. investigating Jan 29, 2026, 07:26 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating Jan 29, 2026, 07:33 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 29, 2026, 07:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 29, 2026

My Credit Manager System Issue

Detected by Pingoru
Jan 29, 2026, 05:25 PM UTC
Resolved
Jan 29, 2026, 06:04 PM UTC
Duration
38m
Affected: My Credit ManagerIdentity ProtectPrivacy ProtectOffers Engine
Timeline · 3 updates
  1. investigating Jan 29, 2026, 05:25 PM UTC

    We have been notified of a potential issue and are investigating.

  2. monitoring Jan 29, 2026, 05:36 PM UTC

    We currently monitoring and investigating the root cause.

  3. resolved Jan 29, 2026, 06:04 PM UTC

    We currently monitoring and investigating the root cause behind this issue.

Read the full incident report →

Notice January 28, 2026

Investigating System Issue with IDP SSN Alerts

Detected by Pingoru
Jan 28, 2026, 04:35 PM UTC
Resolved
Jan 28, 2026, 07:44 PM UTC
Duration
3h 9m
Timeline · 2 updates
  1. investigating Jan 28, 2026, 04:35 PM UTC

    We have been notified of a potential issue and are investigating.

  2. resolved Jan 28, 2026, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →