Array incident

Investigating My Home Value System Issue

Major Resolved View vendor source →

Array experienced a major incident on October 5, 2026 affecting My Home Value, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 07:56 PM UTC
Resolved
Oct 05, 2026, 09:16 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 05, 2026, 07:56 PM UTC

Affected components

My Home Value

Update timeline

  1. investigating Oct 05, 2026, 07:56 PM UTC

    We have been notified of a potential issue and are investigating.

  2. identified Oct 05, 2026, 08:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 05, 2026, 08:31 PM UTC

    We are continuing to implement the fix for this issue.

  4. monitoring Oct 05, 2026, 09:02 PM UTC

    A fix has been implemented and we our monitoring the results.

  5. resolved Oct 05, 2026, 09:16 PM UTC

    This incident has been resolved.