AnyDesk Outage History
AnyDesk is up right nowPingoru has recorded 48 incidents for AnyDesk: 20 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 76 of 720 (10%) |
| May 2026 | 2 | 129 of 744 (17%) |
| June 2026 | 2 | 30 of 720 (4%) |
| July 2026 | 1 | 3 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 526 (0%) |
Incidents, newest first
Minor August 13, 2026 my.anydesk II API Degraded 25m Customer Portal
Started Aug 13, 2026, 02:57 PM UTC· resolved Aug 13, 2026, 03:22 PM UTC
- identified Aug 13, 2026, 02:57 PM UTC
We are experiencing an issue with the my.anydesk II API. Root cause has been found and work on fixing is in progress.
- monitoring Aug 13, 2026, 03:15 PM UTC
A fix has been deployed. We continue to monitor it.
- resolved Aug 13, 2026, 03:22 PM UTC
This incident has been resolved.
Critical July 13, 2026 Outage - my.anydesk II 3h 20m Customer Portal
Started Jul 13, 2026, 08:28 AM UTC· resolved Jul 13, 2026, 11:49 AM UTC
- investigating Jul 13, 2026, 08:28 AM UTC
We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- identified Jul 13, 2026, 08:42 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 13, 2026, 09:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2026, 11:49 AM UTC
This incident has been resolved.
Critical June 27, 2026 Major outage - my.anydesk II 1d 3h Customer Portal
Started Jun 27, 2026, 01:46 PM UTC· resolved Jun 28, 2026, 05:17 PM UTC
- investigating Jun 27, 2026, 01:46 PM UTC
We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- identified Jun 27, 2026, 02:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 27, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 27, 2026, 03:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 28, 2026, 05:17 PM UTC
We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.
Major June 16, 2026 REST API Outage 2h 22m REST API
Started Jun 16, 2026, 12:45 PM UTC· resolved Jun 16, 2026, 03:08 PM UTC
- identified Jun 16, 2026, 12:45 PM UTC
Due to an upstream issue we are experiencing outage of our REST API. Reason has been identified and work on solving it is ongoing.
- monitoring Jun 16, 2026, 01:29 PM UTC
A fix has been applied that fixed the issues - we are continuing to monitor the service.
- resolved Jun 16, 2026, 03:08 PM UTC
This incident has been resolved.
Major May 22, 2026 Service Degradation - macOS Custom Client Builds 25m Customer Portal
Started May 22, 2026, 09:29 AM UTC· resolved May 22, 2026, 09:54 AM UTC
- investigating May 22, 2026, 09:29 AM UTC
Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform. We apologise for the inconvenience and appreciate your patience.
- identified May 22, 2026, 09:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 22, 2026, 09:54 AM UTC
This incident has been resolved.
Minor May 4, 2026 MacOS custom builds impacted 4h 32m Customer Portal
Started May 04, 2026, 10:00 AM UTC· resolved May 04, 2026, 02:32 PM UTC
- investigating May 04, 2026, 01:05 PM UTC
The ability to create MacOS custom builds is impacted currently
- resolved May 04, 2026, 02:32 PM UTC
This incident has been resolved.
Major April 28, 2026 Partial outage - Taiwan and Hong Kong 7d 21h Asia
Started Apr 28, 2026, 11:20 AM UTC· resolved May 06, 2026, 08:51 AM UTC
- investigating Apr 28, 2026, 11:20 AM UTC
We are currently facing degraded performance in our Asia zone, specifically Taiwan and Hong Kong. Engineers are investigating and a further update will be provided once a root cause has been identified. We apologise for any inconvenience caused.
- identified Apr 28, 2026, 11:59 AM UTC
Due to networking issues associated with one of our upstream providers, to reduce customer impact we will be re-routing customers from Taiwan and Hong Kong to our infrastructure in Japan.
- identified Apr 30, 2026, 06:22 PM UTC
Our engineering teams continue to work on the issue
- resolved May 06, 2026, 08:51 AM UTC
This incident has been resolved. Customers in Taiwan and Hong Kong are now routed back to their original zone.
Minor April 18, 2026 Service degradation - India 14h 52m Asia
Started Apr 18, 2026, 05:36 PM UTC· resolved Apr 19, 2026, 08:29 AM UTC
- investigating Apr 18, 2026, 05:36 PM UTC
We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.
- investigating Apr 18, 2026, 06:42 PM UTC
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused.
- investigating Apr 18, 2026, 08:07 PM UTC
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused.
- investigating Apr 18, 2026, 09:20 PM UTC
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused.
- investigating Apr 18, 2026, 10:41 PM UTC
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused.
- resolved Apr 19, 2026, 08:29 AM UTC
This incident has been resolved.
Critical March 16, 2026 Major outage - AnyDesk Network 49m Africa, Americas, Asia, Australia and 2 more
Started Mar 16, 2026, 02:13 PM UTC· resolved Mar 16, 2026, 03:02 PM UTC
- investigating Mar 16, 2026, 02:13 PM UTC
We are currently facing major outage with our AnyDesk Network . Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- monitoring Mar 16, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 03:02 PM UTC
This incident has been resolved.
Minor February 27, 2026 Service Degradation - Custom Client Builds 5d 4h Customer Portal
Started Feb 27, 2026, 01:19 PM UTC· resolved Mar 04, 2026, 06:11 PM UTC
- identified Feb 27, 2026, 01:19 PM UTC
We are currently experiencing performance degradation affecting the generation of custom client builds. As a result, some custom builds may be temporarily unavailable. The root cause has been identified and we are working to implement a fix. We will provide further updates as progress continues. We apologise for the inconvenience and appreciate your patience.
- identified Feb 27, 2026, 04:56 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 04, 2026, 06:11 PM UTC
This incident has been resolved.
Minor February 25, 2026 Service Degradation - South America 2d 4h Americas
Started Feb 25, 2026, 12:44 PM UTC· resolved Feb 27, 2026, 04:55 PM UTC
- investigating Feb 25, 2026, 12:44 PM UTC
We are currently facing degraded performance in South America. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.
- identified Feb 25, 2026, 03:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 25, 2026, 11:15 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 26, 2026, 07:32 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 26, 2026, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 04:55 PM UTC
This incident has been resolved.
Minor February 3, 2026 Service degradation - Eastern Europe, Western Asia 6h 11m Asia, Europe
Started Feb 03, 2026, 08:21 AM UTC· resolved Feb 03, 2026, 02:32 PM UTC
- investigating Feb 03, 2026, 08:21 AM UTC
We are currently facing degraded performance of the service, affecting several countries in parts of Europe and Western Asia. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.
- identified Feb 03, 2026, 10:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2026, 11:40 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 03, 2026, 12:45 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 03, 2026, 01:51 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 03, 2026, 02:32 PM UTC
This incident has been resolved.
Minor January 22, 2026 Service Degradation 4h 51m Europe
Started Jan 22, 2026, 09:29 AM UTC· resolved Jan 22, 2026, 02:20 PM UTC
- investigating Jan 22, 2026, 09:29 AM UTC
We currently facing degraded performance of the service, affecting several countries in Europe. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.
- identified Jan 22, 2026, 10:16 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 22, 2026, 11:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2026, 02:20 PM UTC
This incident has been resolved.
Critical December 22, 2025 Service Degradation - my.anydesk II 1h 7m Customer Portal, AnyDesk Account
Started Dec 22, 2025, 01:49 PM UTC· resolved Dec 22, 2025, 02:56 PM UTC
- investigating Dec 22, 2025, 01:49 PM UTC
We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- investigating Dec 22, 2025, 01:58 PM UTC
We are continuing to investigate this issue.
- identified Dec 22, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 22, 2025, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 02:56 PM UTC
This incident has been resolved.
Critical November 17, 2025 Outage - Online shop 7h 59m Online shop
Started Nov 17, 2025, 10:53 AM UTC· resolved Nov 17, 2025, 06:52 PM UTC
- investigating Nov 17, 2025, 10:53 AM UTC
We are currently facing an outage of our online shop, our team is aware and is investing the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- identified Nov 17, 2025, 11:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 17, 2025, 11:30 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 17, 2025, 11:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 17, 2025, 06:52 PM UTC
This incident has been resolved.
Major October 15, 2025 Customer portal - my.anydesk.com II partial outage 1d 2h Customer Portal
Started Oct 15, 2025, 09:32 AM UTC· resolved Oct 16, 2025, 11:44 AM UTC
- investigating Oct 15, 2025, 09:32 AM UTC
We are currently experiencing a partial outage affecting certain features of the Customer Portal. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide an update as soon as we have more information or when service is fully restored. Thank you for your patience and understanding.
- monitoring Oct 15, 2025, 10:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2025, 11:44 AM UTC
This incident has been resolved.
Minor July 22, 2025 Service Degradation - Custom Client Generation 3h 17m Customer Portal
Started Jul 22, 2025, 12:48 PM UTC· resolved Jul 22, 2025, 04:05 PM UTC
- investigating Jul 22, 2025, 12:48 PM UTC
We currently face degraded service with our Custom Client Generation. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved Jul 22, 2025, 04:05 PM UTC
This incident has been resolved.
Minor July 17, 2025 Service Degradation APAC 4h 11m Asia
Started Jul 17, 2025, 09:39 AM UTC· resolved Jul 17, 2025, 01:50 PM UTC
- investigating Jul 17, 2025, 09:39 AM UTC
Some our customers from South Korea, Japan and Taiwan are having issues to connect to AnyDesk Global Network. Our team is working on the fix. We apologize for any inconvenience it might have caused.
- identified Jul 17, 2025, 11:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 17, 2025, 11:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 01:50 PM UTC
This incident has been resolved.
Major July 9, 2025 my.anydesk I/II - Custom Clients - Service Disruption 1h 28m Customer Portal
Started Jul 09, 2025, 02:04 PM UTC· resolved Jul 09, 2025, 03:32 PM UTC
- investigating Jul 09, 2025, 02:04 PM UTC
We are currently facing degraded service with generation of new Custom Clients. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologise for any inconvenience this may cause.
- resolved Jul 09, 2025, 03:32 PM UTC
This incident has been resolved.
Minor June 27, 2025 Service Degradation - AnyDesk Global Network - Asia 3h 43m Asia
Started Jun 27, 2025, 08:53 AM UTC· resolved Jun 27, 2025, 12:36 PM UTC
- investigating Jun 27, 2025, 08:53 AM UTC
We are currently facing degraded service with our AnyDesk Global Network - Asia. Our team is investigating the root cause at this moment. As soon as we have identified the issue we will apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.
- identified Jun 27, 2025, 09:50 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 27, 2025, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 27, 2025, 12:36 PM UTC
This incident has been resolved.
Minor May 21, 2025 Service Degradation - Customer Portal 3h 50m Customer Portal
Started May 21, 2025, 09:47 AM UTC· resolved May 21, 2025, 01:37 PM UTC
- investigating May 21, 2025, 09:47 AM UTC
We are currently facing degraded service with our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved May 21, 2025, 01:37 PM UTC
This incident has been resolved.
Critical May 13, 2025 Major outage - Online shop 26m Online shop
Started May 13, 2025, 09:08 AM UTC· resolved May 13, 2025, 09:34 AM UTC
- investigating May 13, 2025, 09:08 AM UTC
We are currently facing major with our Online Shop Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved May 13, 2025, 09:34 AM UTC
This incident has been resolved.
Critical April 29, 2025 Major outage - Online Shop 3m Online shop
Started Apr 29, 2025, 02:12 PM UTC· resolved Apr 29, 2025, 02:15 PM UTC
- investigating Apr 29, 2025, 02:12 PM UTC
We currently face major outage with our Online shop. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved Apr 29, 2025, 02:15 PM UTC
This incident has been resolved.
Critical March 21, 2025 Major outage - Customer Portal 2h 23m Customer Portal
Started Mar 21, 2025, 10:29 AM UTC· resolved Mar 21, 2025, 12:52 PM UTC
- investigating Mar 21, 2025, 10:29 AM UTC
We are currently facing major outage of our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- monitoring Mar 21, 2025, 10:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2025, 12:52 PM UTC
This incident has been resolved.
Critical February 10, 2025 Major outage - my.anydesk I 28m Customer Portal
Started Feb 10, 2025, 02:49 AM UTC· resolved Feb 10, 2025, 03:17 AM UTC
- investigating Feb 10, 2025, 02:49 AM UTC
We are currently facing major outage of our my.anydesk I. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- resolved Feb 10, 2025, 03:17 AM UTC
This incident has been resolved.