AnyDesk experienced a minor incident on August 13, 2026 affecting Customer Portal, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Portal
Update timeline
- identified Aug 13, 2026, 02:57 PM UTC
We are experiencing an issue with the my.anydesk II API. Root cause has been found and work on fixing is in progress.
- monitoring Aug 13, 2026, 03:15 PM UTC
A fix has been deployed. We continue to monitor it.
- resolved Aug 13, 2026, 03:22 PM UTC
This incident has been resolved.