AnyDesk incident

Service Degradation - South America

Resolved after 2 days 4 hours, affecting Americas, on February 25, 2026.

monitoring Feb 26, 2026, 04:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 25, 2026, 12:44 PM UTC
Resolved
Feb 27, 2026, 04:55 PM UTC
Duration
2d 4h
Detected by Pingoru
Feb 25, 2026, 12:44 PM UTC

Affected components

Americas

Update timeline

  1. investigating Feb 25, 2026, 12:44 PM UTC

    We are currently facing degraded performance in South America. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

  2. identified Feb 25, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 25, 2026, 11:15 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 26, 2026, 07:32 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Feb 26, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 27, 2026, 04:55 PM UTC

    This incident has been resolved.

Your product runs on more than AnyDesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →