Resolved after 1 day 3 hours, affecting Customer Portal, on June 27, 2026.
We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.
Affected components
Update timeline
- investigating Jun 27, 2026, 01:46 PM UTC
We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- identified Jun 27, 2026, 02:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 27, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 27, 2026, 03:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 28, 2026, 05:17 PM UTC
We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.
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